Select committee: Digital, Culture, Media and Sport Committee

Connected tech: smart or sinister?

Closed Opened 12 May 2022 Closed 5 Feb 2024 23 recommendations 8 conclusions
Inquiry scope (the committee's words)
The DCMS Committee will examine the impacts of the increasing prevalence of smart and connected technology and what needs to be done to ensure it is safe and secure for its users. The Connected tech: smart or sinister? inquiry will explore how devices including smart speakers, virtual assistants such as Alexa and Siri and wearable tech such as Fitbits, are reshaping life in homes and workplaces and across towns and cities.

Where it stands

The inquiry is closed, opened 12 May 2022.

The committee has published 2 reports, most recently Eleventh Report - Connected tech: AI and creative technology on 30 August 2023.

The government's response to each report

Eleventh Report - Connected tech: AI and creative technology

Published 11 January 2024.

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government thanks the Committee and "notes the findings", agrees that connected technology could cause unintended harm if left unaddressed, and says its forthcoming response to the AI regulation white paper, with the Cultural Education Plan and a copyright and AI code of practice, will "in due course" provide more detailed responses to a number of recommendations.

  • On AI regulation, the government "recognises" the need for regulator skills and strong central coordination, says it has "already established a central risk function" and is "implementing a coordination function", and will give further details in its forthcoming white paper response.
  • On copyright, it states it "is not proceeding with its original proposal for a broad copyright exception for text and data mining". It is instead developing a code of practice on copyright and AI, and intends to set out the outcomes of that work "in early 2024".
  • On the Beijing Treaty, it has "committed to implementing and ratifying" it and expects it to come into force "in the latter half of 2024" once legislation is in place. It "accept[s] the limitations" of the Treaty on misuse of likenesses, and the IPO will "explore the case for stronger protections".
  • On the Cultural Education Plan, it says it "will publish" the Plan "in the coming months", and that the Plan will help strengthen talent pipelines into cultural and creative sectors such as CreaTech.

Read the government's response ↗ Report an error

Tenth Report - Connected tech: smart or sinister?

Published 24 November 2023.

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government states that it "partially accept[s] the majority" of the Committee's conclusions and recommendations, and where it has not accepted them it points to existing or planned actions.

  • On the Age-Appropriate Design Code, it agrees, stating it "will ensure" forthcoming data protection reforms "do not undermine any aspect" of the code, with the ICO to update guidance once the Bill receives Royal Assent.
  • On data protection reform and ICO governance, it does not agree, saying reforms are "compatible with maintaining free flow of personal data from Europe" and that the Statement of Strategic Priorities will be subject to parliamentary oversight.
  • On privacy interfaces, it partially accepts, does not agree with being "overly prescriptive", and will engage interest groups "in the months ahead" on simpler and more granular cookie choices.
  • On product security, it partially accepts, saying there is no current evidence it would be proportionate to mandate requirements beyond the initial three, but it "will not hesitate" to mandate more "if necessary".

Read the government's response ↗ Report an error

Recommendations and conclusions 31 shown

1: Significant barriers prevent individuals from effectively exercising data rights with connected tech.

Conclusion · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Concluded (the committee's words)
Data rights are an important tool for empowering data subjects and balancing data processing against users’ rights and freedoms. However, there are many barriers to individuals being able to exercise these rights when using or interacting with connected tech, ranging from product design to digital literacy and resources. Users must be given clear information about, and a fair chance to understand, the basis on which their data is used, the implications for their digital rights, the benefits and risks, and how to consent, object and how to exercise these rights.

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2: Introduce measures to standardise intuitive privacy interfaces for connected devices, empowering users.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The Government should introduce appropriate measures to standardise privacy interfaces for connected devices as a first step, which will help users learn how to control connected devices in their homes and exercise data rights. Privacy interfaces should be appropriately accessible, intuitive and flexible enough so users of a reasonable level of digital literacy and privacy expectations can use them, without requiring them to go through complex dashboards with long lists of terms and conditions and settings. Interfaces should also provide information on how devices are connecting to other devices and networks, to provide transparency about data flows.

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3: Clarify Online Safety Bill obligations for connected devices and voice assistants surfacing harmful content.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The Government should clarify the obligations in the Online Safety Bill for voice assistants, connected devices (like smart speakers) and other emerging technologies that can surface harmful content, to ensure that those that integrate search services in particular fall in-scope of the duties. It should also set out in its response to this report how the online safety regime will categorise voice assistants and connected devices that integrate internet search so that they do not service harmful content like hate speech and other harms.

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4: Urge ICO to proactively engage manufacturers on child-friendly privacy settings for connected tech.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The use of connected tech in schools and by children in homes raises concerns, including the harvesting and third-party use of children’s data and their lack of control over what technology is used and when. The Government and ICO were quick to dismiss our concerns about this issue. We urge the ICO to take a more proactive approach in engaging with manufacturers of connected toys and education technology. It should ensure that all products include: terms and conditions that are age-appropriate; privacy settings that are intuitive for children and help them exercise data rights; and fully explain the benefits and risks of data processing. Industry should be supported in this through comprehensive guidance, independent research and user- testing.

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6: Review incentives for piloting data institutions in smart cities to boost citizen control.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
Though smart cities provide a range of opportunities, such as more efficient management of resources, there are also additional risks to confidence in privacy and data protection, making it harder for individuals to exercise data rights. The Government should review how it can incentivise and actively pilot the creation of data institutions, in partnership with local government and other local stakeholders, Connected tech: smart or sinister? 67 in smart cities to address issues of data protection and ensure that citizens can have greater control over, and directly participate in the benefits from, the use of their data.

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7: Commission research on automated workplace monitoring and clarify HSE's role in AI regulation.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The monitoring of employees in smart workplaces should be done only in consultation with, and with the consent of, those being monitored. The Government should commission research to improve the evidence base regarding the deployment of automated and data collection systems at work. It should also clarify whether proposals for the regulation of AI will extend to the Health and Safety Executive (HSE) and detail in its response to this report how HSE can be supported in fulfilling this remit.

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8: Develop ICO guidance on employment monitoring into a principles-based code for workplace tech.

Conclusion · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Concluded (the committee's words)
The Information Commissioner’s Office should develop its existing draft guidance on “Employment practices: monitoring at work” into a principles-based code for designers and operators of workplace connected tech.

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9: Keep data protection reforms under review to avoid undermining existing adequacy agreements.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The Government has not yet made a compelling case for reform of data protection. While we understand that some companies do not share data outside the UK, we are concerned that differing expectations between those companies and companies that do share data outside the UK may give the impression of “lesser” protections for processing personal data in the UK overall. This could be perceived as undermining our existing data adequacy arrangements and ultimately harm companies that share data between the UK and other jurisdictions. To maintain the UK’s reputation as a world-class technology hub, the Government should keep its data reforms under review so as not to undermine its existing data adequacy agreements.

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10: Reject executive overreach by preventing ICO powers without full parliamentary oversight.

Conclusion · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Concluded (the committee's words)
We agree that reforming the governance and accountability structures of the Information Commissioner’s Office will be a positive step. We have previously recommended against executive overreach in the case of Ofcom and the Online Safety Bill; these concerns apply with respect to the Information Commissioner’s Office and the Data Protection and Digital Information (No. 2) Bill. Powers to veto codes of practice and to set strategic priorities without parliamentary oversight should not be adopted.

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11: Produce an implementation plan and commit to codifying remaining IoT security guidelines.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The introduction of the product security regime, which codifies three of the original thirteen guidelines set out in the Government’s internationally recognised 2018 Code of Practice for Consumer IoT Security, is an important first step in improving cybersecurity for connected devices. However, the remaining ten guidelines retain considerable support among stakeholders. We recommend that the Office for Product Safety and Standards (OPSS), as the national regulator, should produce an implementation plan so policymakers can measure the impact of the product security regime. The OPSS should continue to promote the guidelines not included in the Product Security and Telecommunications Infrastructure Act 2022 and the Government should commit to codifying these remaining guidelines in phases as the regime matures and industry adapts, in order to stay ahead of emerging cyber threats.

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12: Work with OPSS to promote data protection and security guidelines for IoT devices.

Conclusion · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Concluded (the committee's words)
As the guidelines set out in the 2018 Code of Practice for Consumer IoT Security imply, cybersecurity and data protection are mutually reinforcing. Without cybersecurity, data cannot be meaningfully protected, while data protection can manage the risk and impact of cyberattack. The Information Commissioner’s Office, either bilaterally or through the Digital Regulation Co-operation Forum, which helps co-ordinate regulation of digital platforms and services, should work with the Office for Product Safety and Standards as it promotes the guidelines pertaining to data protection and data security in the 2018 Code of Practice.

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13: Require providers to adopt network, storage, and cloud security standards for connected tech.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
Improving cybersecurity of consumer connected devices is an important and positive step, but the proliferation of connected tech in enterprise settings and the gap in the regime regarding network, storage and cloud security still present likely attack vectors that will continue to allow devices to be compromised. The Government should close the gaps for both consumer and enterprise connected tech in the product security regime by requiring that providers adopt network-level, storage and cloud-based security to the same standards as it requires for connected devices.

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14: Support free courses, educators, and improve industry hiring to address cyber skills shortage.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
We are concerned about the ongoing skills shortage, as recognised in both the Government and industry’s regular reporting on cybersecurity skills in the labour market, and believe that the shortage will be exacerbated further as the product safety regime comes into force. We support industry’s calls for the Government to do more to address this issue. The Government should also take steps to support the availability of free courses across the country, encourage more professionals to become cybersecurity educators, improve the provision of core professional skills among the existing workforce and incentivise industry to improve hiring practices and retention rates.

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15: Improve gender and ethnic diversity in cyber workforce through new schemes and support.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
We are particularly concerned that, despite the shortage of cyber skills in the UK, there are stubborn and significant disparities in the cyber workforce based on gender and race and ethnicity. The Government should reflect on the significant disparities in gender and race/ethnicity in the cyber workforce and take steps to improve these divides, such as by introducing additional schemes and funding to widen the talent pool, improving the culture of and attitudes to the cyber profession both in education and work, and considering how to provide professional support for people during their career.

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16: Ensure DSIT coordinates cyber policy and establish clear ministerial accountability for delivery.

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The creation of the Department for Science, Innovation and Technology is an opportunity to ensure a comprehensive, joined up approach to cyber policy. We recommend that responsibilities for cyber policy is co-ordinated by the dedicated Department for Science, Innovation and Technology and that government ensures collaboration between the Department and other cyber-focused teams distributed across Whitehall. Ministers in the Department for Science, Innovation and Technology should be ultimately responsible and accountable for developing and delivering cyber policy except for national security measures.

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17: Ensure National Cyber Security Centre has capacity to meet growing demands for services

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
As the prevalence of connected technology grows, so too will the demand for the National Cyber Security Centre’s services. The Government should ensure that the National Cyber Security Centre has the capacity to meet demands for its services. It should explicitly consider and address capacity issues as part of its regular reporting Connected tech: smart or sinister? 69 on cybersecurity skills in the UK.

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18: Make tackling technology-facilitated abuse a priority across law enforcement and justice system

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The Government must make tackling technology-facilitated abuse, or “tech abuse”, a priority. There is little evidence to suggest that our law enforcement and criminal justice system has been equipped to deal with the problems caused by tech abuse now, let alone as connected devices become even more prevalent in future. While there is no “silver bullet” for dealing with tech abuse, the Government can do more to tackle it.

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19: Upskill law enforcement and improve crime data to enhance response to tech abuse

Recommendation · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The Government’s response to tech abuse should involve upskilling law enforcement to improve the criminal justice response and increasing law enforcement’s and victims’ and survivors’ awareness of specialist services tackling violence against women and girls. The Government should also reflect on how official crime data on tech abuse can be improved to expand the evidence base for specialists, academics and policymakers in order to develop a more comprehensive, co-ordinated response.

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20: Convene cross-sector tech abuse working group to produce guidance and code of practice

Conclusion · Tenth Report - Connected tech: smart or sinister? · Addressed to Department for Culture, Media and Sport

Concluded (the committee's words)
We want to see words from cross-sector stakeholders on tech abuse now leading to positive actions. The Office for Product Safety and Standards should, at the earliest opportunity, convene a “tech abuse working group” with stakeholders, bringing industry together with researchers, specialist support services and public services. This group should be more than just a talking shop, and draw on research to produce guidance and a code of practice that establishes best practice for manufacturers, vendors and law enforcement. The working group should report publicly through the OPSS on its progress at regular intervals.

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1: Clarify how non-tech sector regulators will build AI expertise and ensure joined-up working.

Recommendation · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
We welcome the Government’s sensible proposals for regulating AI, including taking a sectoral approach underpinned by six cross-sector principles. However, there are outstanding weaknesses with this approach that the Government should clarify, including ensuring that sector regulators who do not currently regulate in the tech sector will build up technical expertise and are working in a joined-up manner.

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3: Establish a discrete AI regulation co-ordination unit within Whitehall to publish regular progress reports.

Recommendation · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The Government has announced that it intends to take on a central support role to buttress the regime for AI regulation and provide cross-sector cohesion. The Government should establish a discrete AI regulation co-ordination unit within Whitehall to ensure coherent working and enable robust stakeholder engagement. This unit should publish regular reports to enable Parliament to fully consider the progress of the regime’s introduction and implementation.

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4: Current text and data mining framework appropriately balances innovation and creator rights.

Conclusion · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Concluded (the committee's words)
We are pleased that the Government has been listening to stakeholders on text and data mining intellectual property for commercial benefit and we are encouraged that Ministers are looking again at this. The current framework, which provides an exemption for text and data mining for non-commercial research purposes and otherwise allows creators to licence their work for any further purpose, provides an appropriate balance between innovation and creator rights.

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5: Cease pursuing broad text and data mining copyright exemption; promote strong licensing schemes.

Recommendation · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
We recommend that the Government does not pursue plans for a broad text and data mining exemption to copyright. Instead, the Government should proactively support small AI developers in particular, who may find difficulties in acquiring licences, by reviewing how licensing schemes can be introduced for technical material and how mutually-beneficial arrangements can be struck with rights management organisations and creative industries trade bodies. The Government should support the continuance of a strong copyright regime in the UK and be clear that licences are required to use copyrighted content in AI. In line with our previous work, this Committee also believes that the Government should act to ensure that creators are well rewarded in the copyright regime.

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6: Regain creative industries' trust; ensure transparency, recourse, and redress for AI use.

Recommendation · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The Government must work to regain the trust of the creative industries following its abortive attempt to introduce a broad text and data mining exemption. The Government should consider how creatives can ensure transparency and, if necessary, recourse and redress if they suspect that AI developers are wrongfully using their works in AI development.

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7: Provide substantive update by year-end on managing AI's impact on creative industries.

Recommendation · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The Government’s initial handing of the text and data mining exemption to copyright for AI development, though eventually correct, shows a clear lack of understanding of the needs of the UK’s creative industries. All branches of Government need to better understand the impact of AI, and technology more broadly, on the creative Connected tech: AI and creative technology 35 industries and be able to defend their interests consistently. We will continue to look on the Government’s progress with interest. The Government should provide a substantive update on its direction in managing the impact of AI on the creative industries and any discussions on these matters by the end of 2023.

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8: Ensure support for creative industries encourages artists' innovation in emerging technologies and cultural institutions' investment.

Conclusion · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Concluded (the committee's words)
While institutions are understandably investing in products such as the metaverse and generative AI, this should not be to the exclusion of novel and emerging technologies, which are enabling artists to innovate and attract audiences. In order to encourage a rich and diverse cultural and creative technology ecosystem, the Government and its arm’s-length bodies should ensure support for the creative industries encourages artists to push the boundaries of creativity and technology and is not limited to following the narrow interests of the tech sector. Cultural institutions should be encouraged and supported by the Government to invest in, present and preserve the results of creative technology.

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9: Ensure Cultural Education Plan explicitly addresses digital skills shortages in creative technology sectors.

Conclusion · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Concluded (the committee's words)
As we have repeatedly raised, the tech sector and creative industries are experiencing long-standing skills and personnel shortages that have capped the potential for growth. The Government’s forthcoming Cultural Education Plan should explicitly discuss how educators can combine digital skills provision with creative and cultural education to nurture the next generation of digital artists, visual effects professionals and innovators in creative technology to address long-running skills shortages in the sector.

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10: Urgently clarify the scope and timescale for the Cultural Education Plan.

Recommendation · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The Government’s Cultural Education Plan Expert Advisory Panel has only recently been appointed, almost a year after the appointment of its chair and well over six months after Government said it would appoint its members. We have serious misgivings about the Government’s insistence that it will publish the Plan in 2023 as promised, which we believe will now either be rushed or late. Neither of these outcomes will serve the needs and interests of our creative industries. The Government must urgently clarify the scope and timescale for the Cultural Education Plan, to ensure it will deliver on its aims for the creative industries.

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11: Improve protections for creatives from generative AI misuse by urgently ratifying the Beijing Treaty.

Recommendation · Eleventh Report - Connected tech: AI and creative technology · Addressed to Department for Culture, Media and Sport

Recommended (the committee's words)
The rapid growth of generative artificial intelligence and the impact this is already having on the ability of artists to protect their moral rights means that urgent action is necessary. The Government should improve protections for creatives to prevent misuse of their likeness and performances by emerging technologies such as generative AI. At minimum, this should involve bringing forward ratification of the Beijing Treaty on Audiovisual Performances by the time it responds to this report.

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Reports

2 reports

Oral evidence sessions

6 sessions

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Date Session and witnesses Source
31 Jan 2023
Oral evidence session
Erika Lewis · Department for Digital, Culture, Media and Sport, Julia Lopez MP · Department for Culture, Media and Sport, Sam Cannicott · Department for Digital, Culture, Media and Sport
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17 Jan 2023
Oral evidence session
David Kleidermacher · Google, John Edwards · Information Commissioner's Office, Leila Rouhi · Amazon, Stephen Almond · Information Commissioner's Office
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22 Nov 2022
Oral evidence session
Dr Yiyun Kang, Svana Gisla · ABBA Voyage
View ↗
1 Nov 2022
Oral evidence session
Dr Asieh Hosseini Tabaghdehi, Dr Efpraxia Zamani, Dr Matthew Cole
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11 Oct 2022
Oral evidence session
Matt Lewis · NCC Group, Professor George Loukas, Simon Moore · Palo Alto Networks
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19 Jul 2022
Oral evidence session
Antony Walker · techUK, Dr Leonie Tanczer, Dr Lulu Shi, Silkie Carlo · Big Brother Watch
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Who gave evidence

19 witnesses

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WitnessOrganisationSessions
Antony Walker · Deputy Chief Executive techUK 1
David Kleidermacher · Vice-President of Engineering for Android and Made-by-Google Security and Privacy Google 1
Dr Asieh Hosseini Tabaghdehi Not recorded 1
Dr Efpraxia Zamani Not recorded 1
Dr Leonie Tanczer Not recorded 1
Dr Lulu Shi Not recorded 1
Dr Matthew Cole Not recorded 1
Dr Yiyun Kang Not recorded 1
Erika Lewis · Director, Cyber Security and Digital Identity Department for Digital, Culture, Media and Sport 1
John Edwards · Information Commissioner Information Commissioner's Office 1
Julia Lopez MP · Minister of State Department for Culture, Media and Sport 1
Leila Rouhi · Amazon Alexa Vice-President of Trust and Privacy Amazon 1
Matt Lewis · Research Director NCC Group 1
Professor George Loukas Not recorded 1
Sam Cannicott · Deputy Director and Head of the Office for AI Department for Digital, Culture, Media and Sport 1
Silkie Carlo · Director Big Brother Watch 1
Simon Moore · Director for Strategic Engagement Palo Alto Networks 1
Stephen Almond · Director of Technology and Innovation Information Commissioner's Office 1
Svana Gisla · Producer ABBA Voyage 1

Correspondence

1 letter

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