Recommendations & Conclusions
67 items
1
Conclusion
15th Report – Small business strategy
Business confidence amongst smaller firms is too low. The Government has released a short plan, but it does not address the significant cost pressures faced by SMEs. The Department of Business and Trade must do more to improve small business cash-flows, reduce costs, and thereby improve the return on investment …
Department for Business and Trade
2
Conclusion
15th Report – Small business strategy
Cashflow is king. One of the most important things the Government can do to transform the economic health of SMEs is to direct a greater share of government procurement towards SMEs. (Conclusion, Paragraph 27)
Department for Business and Trade
3
Conclusion
15th Report – Small business strategy
Procurement accounts for £1 in every £3 of Government spending. Today, just 20% of this—£45.4 billion—goes to SMEs. If the Government directed 30% to SMEs, there would be a £22.7 billion increased cashflow to SMEs every year. Government spending with SMEs is in a rut. The Government knows it must …
Department for Business and Trade
4
Recommendation
15th Report – Small business strategy
The Government should set a 30% target for total direct spend with SMEs, to be achieved by 2028. Each department should set out its contribution towards this target, and the Department for Business and Trade should monitor departmental performance. This should be reported to Parliament annually, with departments setting out …
Department for Business and Trade
5
Recommendation
15th Report – Small business strategy
The Government should appoint a Procurement Council of Experts. This should gather SME feedback on procurement processes and advise departments on best practice to affect a culture change throughout Government. (Recommendation, Paragraph 30) 70
Department for Business and Trade
6
Conclusion
15th Report – Small business strategy
The Government is right to recognise the risks to SMEs posed by late payments. Until there is new legislation, the Fair Payments Code should become the minimum expectation, rather than an optional extra, for all firms over 250 employees. (Conclusion, Paragraph 38)
Department for Business and Trade
7
Recommendation
15th Report – Small business strategy
The Government should accelerate its late payments legislation and mandate 30-day payment terms by the end of this Parliament. In the meantime, procurement rules should be updated to require all large suppliers to have a Fair Payments Code Gold award. (Recommendation, Paragraph 39)
Department for Business and Trade
8
Conclusion
15th Report – Small business strategy
Companies House should integrate Fair Payments Code information with the register, to provide small businesses with clearer intelligence about a firm’s payment practices. (Recommendation, Paragraph 40)
Department for Business and Trade
9
Recommendation
15th Report – Small business strategy
Late payments pose a particularly acute threat to firms in the construction sector. The Government’s construction playbook sets out that Project Bank Accounts should “be used unless there are compelling reasons not to.” This loophole had permitted government departments to turn a blind eye to poor payment practices amongst their …
Department for Business and Trade
10
Recommendation
15th Report – Small business strategy
The Government should bring forward amendments to the Procurement Act 2023 that require the use of Project Bank Accounts for all construction projects that cost £2 million and above. In the meantime, it should reissue its construction playbook to reflect this requirement. The playbook should also introduce a liability cap, …
Department for Business and Trade
11
Conclusion
15th Report – Small business strategy
The tax system is becoming more complex. This is generating significant burdens for SMEs, distracting business owners from running their companies, and jeopardising collection of tax revenues. Initiatives such as Making Tax Digital suggest such costs are not adequately appreciated by HMRC and the Treasury. The Government has recognised the …
Department for Business and Trade
12
Recommendation
15th Report – Small business strategy
The Government should publish a baseline assessment of SME administrative costs of complying with the tax system. The Government should aim to reduce the costs of complying with the tax system by 25% by the end of the Parliament, in line with its target to cut regulation. As a first …
Department for Business and Trade
13
Conclusion
15th Report – Small business strategy
HM Treasury’s current funding arrangements mean that HMRC can meet its call answering targets and still allow 3 to 4 million calls a year to go unanswered. As the small business tax gap grows, it is essential that HMRC gets back in touch with these customers and understands how to …
Department for Business and Trade
14
Recommendation
15th Report – Small business strategy
Reiterating the recommendation of the Public Accounts Committee, HMRC should ensure it understands how far its digital services can replace telephone services and what level of telephone service it needs to retain to meet the needs of small businesses. Given the importance of telephone services to SMEs, the Government should …
Department for Business and Trade
15
Conclusion
15th Report – Small business strategy
The UK’s high VAT threshold is acting as a significant brake on small business expansion. For service-based industries, like the hair and beauty sector, its impact is distortionary and disincentivises employment creation. (Conclusion, Paragraph 71)
Department for Business and Trade
16
Recommendation
15th Report – Small business strategy
As part of its call for evidence on Tax Support for Entrepreneurs, the Government should set out to Parliament the impact on small business growth of the current VAT system, and present options for restructuring VAT in a way that optimises small business and employment growth. (Recommendation, Paragraph 72)
Department for Business and Trade
17
Conclusion
15th Report – Small business strategy
Property revaluations mean that the permanently lower multipliers announced in the Autumn Budget 2025 will likely do little to bring down business rates bills for small businesses. The Government is right to recognise that certain sectors will need support, but financial support will not address the wider unfairness of the …
Department for Business and Trade
18
Recommendation
15th Report – Small business strategy
The Government should complete its review of the business rates system and incorporate more ambitious options for reform. This review should include an evaluation of replacing today’s system with a turnover-based local tax, reconsider the feasibility of implementing an Online Sales Tax, and consider introducing relief for the new occupiers …
Department for Business and Trade
19
Conclusion
15th Report – Small business strategy
Limited diffusion of productivity enhancing technologies is one of the primary causes of the UK’s sluggish productivity growth. Investment in R&D significantly boosts productivity. However, the administration of the 72 UK’s generous R&D tax credit system is limiting uptake amongst SMEs. The Government is right to recognise that the system …
Department for Business and Trade
20
Recommendation
15th Report – Small business strategy
The Government should reintroduce the previous 28-day target for processing R&D tax claims. It should also widen the eligibility criteria so as to include Arts, Humanities, and Social Sciences research within its scope. (Recommendation, Paragraph 91)
Department for Business and Trade
21
Recommendation
15th Report – Small business strategy
The Government should bring forward proposals for tax incentives to encourage increased intangible investment and the diffusion of productivity enhancing general purpose technologies, such as artificial intelligence. (Recommendation, Paragraph 92)
Department for Business and Trade
22
Recommendation
15th Report – Small business strategy
The Government should, through Innovate UK, roll out the Further Education Innovation Fund nationwide. (Recommendation, Paragraph 93) Labour costs and the skills system
Department for Business and Trade
23
Conclusion
15th Report – Small business strategy
The decision to significantly increase labour costs at the Autumn Budget 2024 has had a significant impact on labour-intensive sectors. Future policy changes must both adequately model how small businesses will be affected by tax changes and seek feedback from smaller firms about potential impacts. (Conclusion, Paragraph 100)
Department for Business and Trade
24
Recommendation
15th Report – Small business strategy
The Government should introduce SME impact assessments when considering future policy changes. These should model the specific cumulative impact of proposals on smaller firms. SME impact assessments should be published alongside any policy proposals. (Recommendation, Paragraph 101)
Department for Business and Trade
25
Recommendation
15th Report – Small business strategy
Bogus self-employment means today’s high street is not a level playing field for small firms. While practices like renting a chair are legitimate, the current framework’s lack of clarity makes it too easy for firms to use bogus self-employment to cut costs and avoid legal responsibilities. In line with its …
Department for Business and Trade
26
Recommendation
15th Report – Small business strategy
Reiterating our previous recommendation, the Government should fulfil its commitments to conduct a review of employee, worker and self-employed status immediately. (Recommendation, Paragraph 107) 73
Department for Business and Trade
27
Conclusion
15th Report – Small business strategy
The Fair Work Agency, when operational, should work closely with partner organisations such as HMRC and prioritise the investigation of bogus self-employment in the hair and beauty sector. (Recommendation, Paragraph 108)
Department for Business and Trade
28
Conclusion
15th Report – Small business strategy
The Government’s future skills system is a more complicated combination of local and national initiatives. Small businesses broadly welcomed individual reforms but highlighted that they lack a clear route into the system. Skills England’s focus on data and dashboards, combined with limited SME engagement in its governance and development, risks …
Department for Business and Trade
29
Conclusion
15th Report – Small business strategy
Skills England’s business plan should contain specific metrics for engaging SMEs. Skills England should create a clear analysis and forecast for every region of the skills shortages blighting SMEs, broken down by industry and local area. There should be a clear commissioning plan to fill these gaps. (Recommendation, Paragraph 115)
Department for Business and Trade
30
Recommendation
15th Report – Small business strategy
The Government should ensure that the Business Growth Service operates as the front door for SMEs seeking skills. The Service should supply clear guidance on finding apprentices and funding sources. (Recommendation, Paragraph 116)
Department for Business and Trade
31
Conclusion
15th Report – Small business strategy
Careers advice services can play a central role in filling skills shortages and ensuring that young people enter professions in which they are genuinely interested. In order to be truly effective for small firms, the local skills system, and Local Skills Improvement Plans, must interface with the advice being given …
Department for Business and Trade
32
Recommendation
15th Report – Small business strategy
The Government should embed primary and secondary schools’ career services into Local Skills Improvement Plans. (Recommendation, Paragraph 120)
Department for Business and Trade
33
Recommendation
15th Report – Small business strategy
Boosting SME productivity depends on improving management capability. At present, support for management training has been fragmented and inconsistent. The Government should now set out a clear strategy to significantly expand access to high-quality management programmes and drive nationwide uptake among small businesses. (Conclusion, Paragraph 124)
Department for Business and Trade
34
Recommendation
15th Report – Small business strategy
The Government should expand nationwide programmes like Be the Business and Help to Grow: Management to transform the quality of SME management. It should work with industry bodies to encourage 74 participation, and widen the eligibility of these schemes by removing the five-employee requirement from the Help to Grow: Management …
Department for Business and Trade
35
Conclusion
15th Report – Small business strategy
High energy prices are acting as a further strain on the bottom lines of smaller firms, significantly impacting their margins and hurting their ability to compete. The Government has recognised the impact this has on larger energy intensive industries. Specific consistent support is now needed for SMEs. (Conclusion, Paragraph 132)
Department for Business and Trade
36
Recommendation
15th Report – Small business strategy
The Government should introduce relief schemes for SME energy costs. Priority should be given to firms that are ineligible for the Government’s current industrial energy relief schemes, such as the British Industry Supercharger or the British Industrial Competitiveness Scheme. (Recommendation, Paragraph 133)
Department for Business and Trade
37
Conclusion
15th Report – Small business strategy
Small business energy customers engage with the energy market more like individual consumers than companies. Despite this, they have access to none of the same protections, leaving them vulnerable to opaque bills, contracts, and a limited number of energy providers. (Conclusion, Paragraph 138)
Department for Business and Trade
38
Recommendation
15th Report – Small business strategy
To best support SMEs buying energy, the Government should introduce standardised billing formats for non-domestic customers. Reiterating Ofgem’s previous recommendation, the Government should conduct a review of the range of factors causing issues in the energy market for high- risk sectors. (Recommendation, Paragraph 139)
Department for Business and Trade
39
Conclusion
15th Report – Small business strategy
We welcome the Government’s commitment to regulating energy brokers. Poor practices in this sector have already caused and will continue to cause significant harm to smaller businesses. It is vital that legislation is not delayed. The Government needs to set out a clear timeline for action and provide SMEs with …
Department for Business and Trade
40
Recommendation
15th Report – Small business strategy
The Government should immediately set out its timeline for regulating Third-Party Intermediaries in the retail energy market. (Recommendation, Paragraph 144) 75 The costs of crime
Department for Business and Trade
41
Conclusion
15th Report – Small business strategy
Businesses now confront both rising crime and the increasing costs of implementing crime prevention measures. Government should do more to help businesses protect themselves on the high street. Security investments should be supported not penalised. (Conclusion, Paragraph 149)
Department for Business and Trade
42
Recommendation
15th Report – Small business strategy
The Government should amend the business rates regime so that security prevention measures, such as CCTV, do not count towards a property’s rateable value. (Recommendation, Paragraph 150)
Department for Business and Trade
43
Conclusion
15th Report – Small business strategy
Too often successful enforcement activity disrupts rather than stops illegal trading on the high street. Enforcement agencies require new tools to put an end to these practices and to ensure that legitimate businesses are able to thrive on the high street. (Conclusion, Paragraph 160)
Department for Business and Trade
44
Recommendation
15th Report – Small business strategy
The Government should introduce the following amendments to the Anti- social Behaviour, Crime and Policing Act 2014: • Give all local authorities, including county councils, explicit powers to issue closure orders, with an option of permanent closure for the premises of persistent offenders. • In cases where the ultimate owner …
Department for Business and Trade
45
Conclusion
15th Report – Small business strategy
The disruption of illegal trading on the high street requires a complex multi- agency approach, combining neighbourhood policing, Trading Standards, Immigration Enforcement, and specialist financial investigation. As a result, businesses remain unclear as to who leads on this issue and where they should report their concerns. (Conclusion, Paragraph 165)
Department for Business and Trade
46
Recommendation
15th Report – Small business strategy
The Government should ensure that there is a named Assistant Chief Constable for every police force with explicit responsibility for tackling business crime. This Assistant Chief Constable should work with local authorities through Community Safety Partnerships to ensure there is clear plan of action in every force area for combatting …
Department for Business and Trade
47
Recommendation
15th Report – Small business strategy
The Government must recognise the rising presence of organised crime groups and serious criminality on the UK’s high streets and commit to funding more financial investigators in local Trading Standards services and police forces. (Recommendation, Paragraph 167)
Department for Business and Trade
48
Recommendation
15th Report – Small business strategy
Chargeback scams represent a major and growing threat to SME viability. The Government must improve protections against friendly fraud as a central part of its approach to supporting and protecting small businesses. (Conclusion, Paragraph 171)
Department for Business and Trade
49
Recommendation
15th Report – Small business strategy
The Government should ensure that the forthcoming Fraud Strategy contains specific measures on tackling chargeback scams and friendly fraud in order to help SMEs in fighting this phenomenon. (Recommendation, Paragraph 172) High street regeneration
Department for Business and Trade
50
Conclusion
15th Report – Small business strategy
Stronger measures are needed to tackle long-term vacancies and improve transparency in high street property ownership. Beneficial ownership registers were supposed to make it easier for local authorities and communities to bring vacant properties back into use. It is clear, however, that these measures are currently not working as intended. …
Department for Business and Trade
51
Recommendation
15th Report – Small business strategy
The Government should bring forward proposals to ensure that local authorities and community groups have efficient means for checking ownership of commercial properties and locating the contact details for these individuals. (Recommendation, Paragraph 177)
Department for Business and Trade
52
Conclusion
15th Report – Small business strategy
The quality of the public realm is central to the viability of high street businesses. Improvements require both access to funding and effective partnerships between local authorities, developers and businesses. It is essential, however, that such initiatives are driven by both local need and national expertise. (Conclusion, Paragraph 183)
Department for Business and Trade
53
Recommendation
15th Report – Small business strategy
The Government should introduce a successor to the High Streets Taskforce, to steer implementation of the new powers for local authorities set out in the English Devolution and Community Empowerment Bill. As a first step, alongside the Government’s guidance, the taskforce should provide more tailored support to local authorities on …
Department for Business and Trade
54
Conclusion
15th Report – Small business strategy
Community owned businesses have significant potential to support the renewal of high streets and safeguard valued local assets. The introduction of a community right to buy represents an important step 77 towards empowering local groups to take ownership of assets at risk. However, the effectiveness of this new right will …
Department for Business and Trade
55
Recommendation
15th Report – Small business strategy
The Government should consider reintroducing the Community Ownership Fund, or other mixed finance methods for financing the community ownership of properties on the high street. (Recommendation, Paragraph 190)
Department for Business and Trade
56
Conclusion
15th Report – Small business strategy
Gaps in the oversight of franchise agreements allow serious employment abuses to go unaddressed and leave franchisees exposed to unfair contractual practices. The absence of a dedicated regulatory framework, or clear accountability for employment standards within franchise networks is no longer sustainable. (Conclusion, Paragraph 194)
Department for Business and Trade
57
Recommendation
15th Report – Small business strategy
The Government should review the current franchising landscape and consider the introduction of a statutory code of conduct, alongside stronger independent enforcement mechanisms. (Recommendation, Paragraph 195) Business support services
Department for Business and Trade
58
Recommendation
15th Report – Small business strategy
The business support landscape is fragmented and poorly organised. In recent years, departments have often proposed ‘hubs’ as a low-cost way of supplying integrated services offered by many different parts of the public realm. They are often vague in design and typically lack institutional strength, staying power, and a clear …
Department for Business and Trade
59
Recommendation
15th Report – Small business strategy
The Government should build a business support service that is fit for the long term, like the US Small Business Service. It should combine these services with arrangements for transforming access to finance, export finance, public procurement, skills, export support services, and general business advice. It should study best practice …
Department for Business and Trade
60
Conclusion
15th Report – Small business strategy
The Government will not be able to deliver change for businesses unless it is able to accurately track and monitor business activity. Current Standard Industrial Classification (SIC) codes fail to identify and define sub-sectors of economic activity. Under these classifications, hair and beauty are represented as one industry and identified …
Department for Business and Trade
61
Recommendation
15th Report – Small business strategy
The Government should work with the ONS, as part of its SIC code review, to ensure that the various types of business in the hair and beauty sector are adequately represented by this framework. (Recommendation, Paragraph 211)
Department for Business and Trade
62
Conclusion
15th Report – Small business strategy
SMEs represent 99.9% of UK businesses, ranging from firms with 2 employees to those with 150. The Government’s decision to use this term interchangeably with ‘smaller firms’ means that it is never clear which category of enterprises’ a particular policy intervention is targeting. (Conclusion, Paragraph 215)
Department for Business and Trade
63
Recommendation
15th Report – Small business strategy
The Government should reconsider its use of the term SME. Moving forward it should directly link policy programmes to different categories of these business (micro, small, and medium) in order to make it clear as to which group is being targeted by a particular policy measure. (Recommendation, Paragraph 216) Cross-Whitehall …
Department for Business and Trade
64
Conclusion
15th Report – Small business strategy
Throughout this inquiry, SMEs have highlighted how contradictory and counterproductive advice from different departments creates confusion and undermines policy effectiveness. This lack of a joined-up approach bedevils regulation, where conflicting requirements are expensive to manage and hurt growth. The Government previously rejected the Committee’s recommendation for the Regulatory Innovation Office …
Department for Business and Trade
65
Recommendation
15th Report – Small business strategy
In line with our previous recommendation, the Government should create a place in Government that acts as a clearing house for regulatory conflicts and give businesses a place to report conflicting regulations. The Minister 79 for Small Business should be empowered to champion SMEs, and their experience of duplicating and …
Department for Business and Trade
66
Conclusion
15th Report – Small business strategy
The SME Plan is one part of the Government’s interlocking plan for growth, but the plan does not empower an independent body to monitor its effective implementation. Engagement with SMEs themselves is currently limited to regional events, rather than a sustained focus on understanding the realities and needs of these …
Department for Business and Trade
67
Recommendation
15th Report – Small business strategy
The Government should, as part of its forthcoming Industrial Strategy Bill, create statutory micro, small and medium sized enterprise panels. These panels would advise departments on small business policy. A first task for these panels should be to develop metrics for assessing the impact of the SME Plan over the …
Department for Business and Trade