Select committee: Business, Innovation, Science and Trade Committee
Conclusion 13
15th Report – Small business strategy
Published 11 Feb 2026
Addressed to Department for Business and Trade
Business, Innovation, Science and Trade Committee Small business strategy All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Conclusion (the committee's words)
HM Treasury’s current funding arrangements mean that HMRC can meet its call answering targets and still allow 3 to 4 million calls a year to go unanswered. As the small business tax gap grows, it is essential that HMRC gets back in touch with these customers and understands how to best support them. (Conclusion, Paragraph 62)
From: Business, Innovation, Science and Trade Committee, 15th Report – Small business strategy (HC 1057), 11 February 2026
Government response
No government response linked yet: deadline 11 April 2026, 204 days ago.