Source · Select Committees · Public Accounts Committee

36th Report - Jobcentres

Public Accounts Committee HC 823 Published 2 July 2025
Report Status
Government responded
Conclusions & Recommendations
31 items (5 recs)
Government Response
AI assessment · 14 of 31 classified
Accepted 5
Accepted in Part 2
Acknowledged 5
Not Addressed 2
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Conclusions (2)

Observations and findings
1 Conclusion Not Addressed
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Department for Work and Pensions (the Department) on jobcentres.1
Government Response Summary
The committee item is a factual statement about taking evidence from the DWP. The government responds by stating it takes its responsibilities seriously regarding work coaches and details letters sent to the committee, claiming the 'recommendation' is implemented, despite the item not being an actual recommendation.
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7 Conclusion Not Addressed
For the first six months of 2024–25, the Department assessed it would need on average 18,900 work coaches but had funding for between 17,600 and 18,000.9 The Department told us it forecasts demand on a six-monthly cycle but plans resource over a longer timeframe – funding for 2024–25 was originally …
Government Response Summary
Despite an initial statement of agreement, the government's response discusses a Water Reform Bill and the establishment of a single water regulator, which is entirely unrelated to the committee's conclusion about work coach numbers and funding.
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