Source · Select Committees · Public Accounts Committee
Recommendation 1
1
Not Addressed
Committee took evidence from DWP on jobcentres following C&AG report.
Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Department for Work and Pensions (the Department) on jobcentres.1
Government Response Summary
The committee item is a factual statement about taking evidence from the DWP. The government responds by stating it takes its responsibilities seriously regarding work coaches and details letters sent to the committee, claiming the 'recommendation' is implemented, despite the item not being an actual recommendation.
Government Response
Not Addressed
HM Government
Not Addressed
The government agrees with the Committee’s recommendation. improvements for customers and the environment through a quadrupling of investment for the water sector over the next five years. To protect customers from companies failing to deliver these improvements or deliver them late, Ofwat set out "Price Control Deliverables" (PCDs). PCDs set out outputs that companies are expected to deliver in terms of infrastructure delivery. Where water companies fail to deliver these outputs, they will return funding to customers. Ofwat will track the progress companies make towards PCD output targets through delivery plans and companies will report against these plans on a six-monthly basis. Companies are also required to include a short summary describing their plan and the progress against it in a language and format that is accessible to customers and clearly available on the company’s website. This summary should describe what is being delivered and the progress the company is making towards delivering the programme and be regularly updated. Working with its partner regulators Ofwat is also working to improve the transparency of the progress companies are making towards delivery of their PR24 enhancement programmes. It will publish its review of delivery plan progress next year. Ofwat agrees that companies should take further proactive action to communicate to customers what bill increases are delivering. It will engage with companies over the next six months on their plans to explain to customers within their 2026 bills, why bills are rising and what improvements in infrastructure the funding will deliver.