Source · Select Committees · Public Accounts Committee
36th Report - Jobcentres
Public Accounts Committee
HC 823
Published 2 July 2025
Recommendations
3
Accepted in Part
Increase transparency by regularly publishing jobcentre-level data on work coach numbers and into-work rates.
Recommendation
The Department does not publish data on work coach numbers or into-work rates, which means it is not clear how well local jobcentres are supporting claimants to work. The Department publishes data on its Stat-Xplore platform relating to the number …
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Government Response Summary
The government agrees to develop a labour market publication strategy to increase transparency, expecting to publish into-work rates and some labour market data at a Jobcentre Plus District level. However, it will not publish data on Work Coach numbers as this data is not assured to official statistics quality standards.
HM Treasury
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6
Accepted in Part
Publish a roadmap for achieving 80% employment rate and jobcentres' specific contribution and monitoring.
Recommendation
Achieving an employment rate of 80% is likely to be very challenging. The Government’s long-term ambition is to achieve an employment rate of 80%. This would represent a considerable increase – from May 2018 to October 2024, the employment rate …
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Government Response Summary
The government agrees with the recommendation, stating it has published intermediate metrics and will publish annual progress updates starting Autumn 2025 related to the 80% employment ambition. However, it defers setting out the specific contribution of jobcentres, stating it will consider this as part of a future performance refresh.
HM Treasury
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