Select committee: Public Accounts Committee
Conclusion 20
36th Report - Jobcentres
Published 2 Jul 2025
Addressed to HM Treasury
Public Accounts Committee Jobcentres All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Conclusion (the committee's words)
We asked the Department why it does not publish information at a more granular level, particularly relating to the shortfall of work coaches. The Department told us that there is a lot of data available on its Stat-Xplore platform including data about Universal Credit caseload at jobcentre level.43 In written evidence provided after our evidence session, the Department provided the Committee with data on the number of claimants in each Universal Credit labour market category for the Weymouth jobcentre.44 The Department does not, however, publish data on work coach numbers compared with need or on jobcentre performance in helping people move into work, which the NAO obtained from unpublished management information.45 The Department said it has a huge amount of data, a lot of which it includes in its annual report and accounts, and it is just a question of what to publish.46
From: Public Accounts Committee, 36th Report - Jobcentres (HC 823), 2 July 2025
Government response
The government responded to the whole report on 4 June 2026 (deadline 2 September 2025).