Select Committee · Public Accounts Committee

Civil service pensions

Status: Open Opened: 6 May 2025 18 recommendations 9 conclusions 1 report

The civil service pension scheme has 1.7m members, either in work or retired. It paid out just under £8bn to scheme members in 2023-24, with its total liabilities coming to nearly £190bn in the same year. The Cabinet Office contracted with MyCSP to administer the scheme in 2014, taking over from Capita, who are due …

Clear

Reports

1 report
Title HC No. Published Items Response
49th Report - Administration of the Civil Service Pension S… HC 888 24 Oct 2025 27 Responded

Recommendations & Conclusions

3 items
10 Conclusion 49th Report - Administration of the Civ… Not Addressed

Progress on McCloud Remedy for current pensioners remains slow, 53% still affected

In response to the 2018 McCloud judgement, the Government created the ‘Remedy’ programme to implement remedies to all affected members across the public sector. Applying remedies to affected civil service members requires MyCSP to send Remedial Service Statements (RSSs) to those members, presenting them with two pension options, essentially either …

Government response. The government response is missing for this conclusion.
HM Treasury
19 Recommendation 49th Report - Administration of the Civ… Not Addressed

Cabinet Office acknowledges union importance, but MyCSP's refusal prompts further strike action

The Cabinet Office acknowledged that it is in everyone’s interests for unions and members of staff to be listened to and stated that its industrial relations team were providing support and assistance where appropriate. The Cabinet Office also acknowledged it has a responsibility to manage the risk of transfer. It …

Government response. The government responds to a different recommendation on contingency plans for the Capita transition rather than addressing the issues around union recognition and employee negotiations.
HM Treasury
22 Recommendation 49th Report - Administration of the Civ… Not Addressed

Cabinet Office finds Capita underestimated pension transition complexity, causing significant delays

We questioned the Cabinet Office how confident it was that there would be a smooth transition and that members would receive no disruption to service. The Cabinet Office acknowledged that delays to key deliverables were a significant concern though noted that each milestone has a range of work packages that …

Government response. The government responds to a different recommendation on contingency plans for the Capita transition rather than addressing confidence in a smooth transition for members.
HM Treasury

Oral evidence sessions

2 sessions
Date Witnesses
26 Mar 2026 Chris Clements · Capita Public Services, Richard Holroyd · Capita View ↗
7 Jul 2025 Cat Little CB · Cabinet Office, Duncan Watson · MyCSP, Fiona Ryland · Cabinet Office, Muna Rowe · Cabinet Office View ↗

Correspondence

25 letters
DateDirectionTitle
21 May 2026 To cttee Letter from the Prospect Deputy General Secretary relating to Dealing with Civi…
14 May 2026 To cttee Letter from the CEO of Capita Public Services relating to Civil Service Pension…
28 Apr 2026 From cttee Joint PAC-PACAC letter to the Minister for the Cabinet Office relating to the C…
15 Apr 2026 To cttee Letter from the CEO of Capita Public Services relating to the Administration of…
15 Apr 2026 To cttee Letter from the Permanent Secretary of the Cabinet Office relating to the Admin…
15 Apr 2026 To cttee Letter from the CEO of Capita Public Services relating to the Administration of…
15 Apr 2026 To cttee Letter from Chief Executive Officer of MyCSP relating to the Administration of …
25 Mar 2026 To cttee Letter from the Permanent Secretary at the Cabinet Office relating to Administr…
23 Mar 2026 To cttee Letter from the Managing Director of Capita Pension Solutions relating to an up…
12 Mar 2026 To cttee Letter from the Chair of the Committee to the Chief Executive Officer of MyCSP …
12 Mar 2026 To cttee Letter from the Chair of the Committee to the Chief Operating Officer of the Ci…
2 Mar 2026 To cttee Letter from the Managing Director of Capita Pensions Solutions relating to a fo…
23 Feb 2026 To cttee Letter from the Permanent Secretary at the Cabinet Office relating to a follow-…
23 Feb 2026 To cttee Letter from the Permanent Secretary at the Cabinet Office relating to a follow-…
13 Feb 2026 To cttee Letter from the Chair to the Permanent Secretary at the Cabinet Office relating…
9 Feb 2026 To cttee Letter from the Permanent Secretary at the Cabinet Office relating to the Civil…
9 Feb 2026 To cttee Letter from the Chair of the Public Accounts Committee to the Permanent Secreta…
6 Feb 2026 To cttee Letter from the Permanent Secretary of the Cabinet Office regarding Civil Servi…
2 Feb 2026 To cttee Letter from the Permanent Secretary at the Cabinet Office relating to the Commi…
1 Dec 2025 To cttee Letter from the Head of Public Affairs and Government Relations at Capita relat…