Select Committee · Public Accounts Committee

Jobcentres

Status: Closed Opened: 26 Mar 2025 Closed: 22 Sep 2025 5 recommendations 26 conclusions 1 report

The Government plans to reform the system of employment support, including by merging Jobcentre Plus with the National Careers Service. There are over 600 Jobcentres across Great Britain, forming a network which is the Department for Work and Pension’s main mechanism for supporting Universal Credit (UC) claimants into work and increase their income. In October …

Reports

1 report

Title	HC No.	Published	Items	Response
36th Report - Jobcentres	HC 823	2 Jul 2025	31	Responded

Recommendations & Conclusions

2 items

3 Recommendation 36th Report - Jobcentres Accepted in Part

Increase transparency by regularly publishing jobcentre-level data on work coach numbers and into-work rates.

The Department does not publish data on work coach numbers or into-work rates, which means it is not clear how well local jobcentres are supporting claimants to work. The Department publishes data on its Stat-Xplore platform relating to the number of claimants in each Universal Credit labour market category at …

Government response. The government agrees to develop a labour market publication strategy to increase transparency, expecting to publish into-work rates and some labour market data at a Jobcentre Plus District level. However, it will not publish data on Work Coach numbers as …

HM Treasury

6 Recommendation 36th Report - Jobcentres Accepted in Part

Publish a roadmap for achieving 80% employment rate and jobcentres' specific contribution and monitoring.

Achieving an employment rate of 80% is likely to be very challenging. The Government’s long-term ambition is to achieve an employment rate of 80%. This would represent a considerable increase – from May 2018 to October 2024, the employment rate fluctuated between 74.3% and 76.4%. The Department says that in …

Government response. The government agrees with the recommendation, stating it has published intermediate metrics and will publish annual progress updates starting Autumn 2025 related to the 80% employment ambition. However, it defers setting out the specific contribution of jobcentres, stating it will …

HM Treasury

Oral evidence sessions

1 session

Date	Witnesses
15 May 2025	Barbara Bennett · Department of Work and Pensions, Katherine Green · Department for Work and Pensions, Sir Peter Schofield KCB · Department for Work and Pensions	View ↗

Correspondence

8 letters

Date	Direction	Title
20 Apr 2026	To cttee	Letter from the Permanent Secretary at the Department for Work and Pensions to …
15 Sep 2025	To cttee	Letter from the Permanent Secretary of the Department for Work and Pensions rel…
10 Jul 2025	From cttee	Letter to the Permanent Secretary of the Department for Work and Pensions relat…
2 Jul 2025	To cttee	Letter from the Permanent Secretary of the Department for Work and Pensions rel…
9 Jun 2025	To cttee	Letter from the Permanent Secretary of the Department for Work and Pensions rel…
9 Jun 2025	To cttee	Letter from the Director General, Labour Market and Poverty at the Department f…
9 Jun 2025	To cttee	Letter from the Permanent Secretary of the Department for Work and Pensions rel…
19 May 2025	To cttee	Letter from the Permanent Secretary of the Department for Work and Pensions rel…