Select Committee · Public Accounts Committee

Homes for Ukraine

Status: Closed Opened: 24 Oct 2023 Closed: 3 May 2024 3 recommendations 24 conclusions 1 report

Following the Russian invasion of Ukraine in February 2022, the Government launched the Homes for Ukraine scheme. Under the scheme, people in the UK can act as sponsors for Ukrainian nationals and their families who are seeking refuge from the war. Individuals can be granted three-year visas to stay in the UK, with full access …

Clear

Reports

1 report
Title HC No. Published Items Response
Fourteenth Report - Homes for Ukraine HC 69 23 Feb 2024 27 Responded

Recommendations & Conclusions

20 items
2 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Increase local authority homelessness data returns and secure adequate sponsors for Homes for Ukraine scheme.

We are concerned that the risk of homelessness among Ukrainians in the UK is likely to increase as more sponsorships end or break down. There is no obligation for UK sponsors to host Ukrainian guests for the whole time they are in the UK, with the UK government only asking …

Government response. The government agrees, stating it already undertakes a variety of actions to encourage new sponsors, including using an Expression of Interest portal, leveraging communication moments, and collaborating with partners. Councils also receive flexible tariff funding for support interventions.
HM Treasury
3 Recommendation Fourteenth Report - Homes for Ukraine Accepted

Set out actions to meet visa processing targets and publish quarterly updates on performance.

The Home Office’s failure to meet its targets for processing visas is leaving some Ukrainians facing an unacceptably long wait for decisions to be made on their applications. Initially visa turnaround times for the scheme were longer than the Home Office wanted. In March 2022, of the 26,000 applications received, …

Government response. The Home Office has formally introduced a 15-working-day customer service standard for processing visas from February 2024, which will be published quarterly. It also has plans to reprioritise resources and leverage experienced caseworkers and systems to manage future surges in …
HM Treasury
4 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Explain evidence for funding decisions and ensure robust basis for future scheme interventions.

DLUHC is making decisions about future funding of the scheme without a proper understanding of how effective funding has been in supporting those taking part in the scheme to date. Local authorities initially received funding of £10,500 per arrival. Since 31 December 2022, DLUHC has reduced this to £5,900 for …

Government response. DLUHC uses a variety of sources, including ongoing engagement with voluntary community sector organisations and local authorities, and quarterly local authority spending reports, to inform funding decisions. The department will also continue to work with ONS and Home Office to …
HM Treasury
5 Recommendation Fourteenth Report - Homes for Ukraine Accepted

Set out plans to evaluate Homes for Ukraine scheme, including lessons and value for money.

The scheme was set up at speed and has helped 141,200 Ukrainians come to the UK, but DLUHC does not know fully what aspects of the scheme have or have not worked and whether overall the scheme has been value for money. DLUHC has gathered some, largely qualitative, information on …

Government response. DLUHC is continuously monitoring data and evidence, has undertaken an exercise to identify lessons from the sponsorship model, and is developing an emergency sponsorship playbook for future schemes. It is also exploring options for a further value for money evaluation …
HM Treasury
1 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Committee examined DLUHC and Home Office evidence on Homes for Ukraine Scheme.

On the basis of a report by the Comptroller and Auditor General, we took evidence from the Department for Levelling Up, Housing & Communities (DLUHC) and the Home Office about the Homes for Ukraine Scheme.1

Government response. The government announced the Ukraine Permission Extension Scheme on February 19, 2024, allowing existing visa holders to apply for an additional 18 months of permission to remain in the UK, with applications opening in early 2025. This scheme will offer …
HM Treasury
7 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Home Office unable to provide firm date for Homes for Ukraine visa extension decisions.

We raised our concerns about the challenges facing Ukrainians whose visas are coming to an end. We also asked the Home Office when it thought it would make a decision so it could provide reassurance to those taking part in the scheme, especially those who do not have a home …

Government response. The government announced on 19 February 2024 that existing Ukraine scheme visa holders can apply for an additional 18 months' permission to remain under the new Ukraine Permission Extension Scheme, opening early 2025. This provides continued rights to work, benefits, …
HM Treasury
8 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Home Office initially lacked target turnaround times for Homes for Ukraine visa processing.

The Home Office is responsible for processing the visas of those applying to be part of the scheme. By January 2024 the Home Office had received 219,800 visa applications and issued 178,600 visas to people.11 The NAO found that at the start of the scheme, the Home Office had not …

Government response. The Home Office has formally introduced a 15 working day customer service standard for Homes for Ukraine applications from February 2024, which will be published quarterly. This standard covers non-complex and some complex applications, with resources allocated to meet these …
HM Treasury
9 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Home Office adapted visa processes for Ukrainians, streamlining biometrics collection and application.

Prior to Russia’s invasion of Ukraine, those applying for any type of UK visa had to attend a visa application centre to give their biometrics before they came to the UK. The Home Office told us that for obvious reasons it had had to shut its visa application centre in …

Government response. The government has formally introduced a 15 working day customer service standard for Homes for Ukraine applications from February 2024, which will be published quarterly. It has also ensured sufficient resources and plans for future surges to meet these targets.
HM Treasury
10 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Initial staff increase improved Homes for Ukraine visa processing, but turnaround times subsequently lengthened.

The Home Office also increased the number of people working on the Homes for Ukraine scheme. From a minimum of 165 staff working on the scheme in March 2022, this number grew to over 1,000 by June 2022 working across all Ukraine schemes. This included 554 officials from HM Revenue …

Government response. The government acknowledges the committee's implied recommendation regarding visa processing times and states it has implemented a formal 15-working-day customer service standard for Homes for Ukraine applications from February 2024, which will be published quarterly. It also ensures sufficient resources …
HM Treasury
11 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Technical changes, application surges, and deferred cases contributed to slower visa processing.

The NAO reported that the Home Office believed several issues contributed to slower turnaround times. These included: technical changes to the application process; an influx of applications when the Scottish Government announced it would be pausing the super sponsorship scheme; and the impact of staff being moved back to other …

Government response. The government has formally introduced a 15 working day customer service standard for Homes for Ukraine applications from February 2024, which will be published quarterly. It has also ensured sufficient resources and plans for future surges to meet these targets.
HM Treasury
12 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Home Office increased resources and staff flexibility to maintain service across visa routes.

We were concerned about the impact of processing the volume of visa applications received as part of the Homes for Ukraine scheme would have on other visa routes. We therefore asked the Home Office what it was doing to ensure an adequate standard of service across other areas. The Home …

Government response. The government has formally introduced a 15 working day customer service standard for Homes for Ukraine applications from February 2024, which will be published quarterly. It has also ensured sufficient resources and plans for future surges to meet these targets.
HM Treasury
13 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Home Office relies on resource flexibility and system standardisation to manage future visa surges.

We asked what would happen if there was a sudden surge in applications under the scheme and whether the Home Office would have sufficient capacity to support such a surge whilst maintaining standards of service in other areas of its work. The Home Office explained that there were a number …

Government response. The Home Office has formally introduced a 15 working day customer service standard for Homes for Ukraine applications from February 2024, to be published quarterly. It ensures sufficient resources are in place to meet targets and maintain surge capacity through …
HM Treasury
24 Conclusion Fourteenth Report - Homes for Ukraine Accepted

DLUHC's collected local authority spend data remains of questionable usefulness.

We questioned the usefulness of the spend data DLUHC had collected from local authorities, given it was often qualitative and provided voluntarily.19 DLUHC stressed that from the start it had needed to balance the demand for data against placing a burden on local authorities.20 Preventing homelessness

Government response. DLUHC now requires local authorities to provide details on how they spend their tariff as part of the quarterly payments process, improving understanding for future funding decisions. The department continues to use various data sources and collaborate with partners to …
HM Treasury
16 Conclusion Fourteenth Report - Homes for Ukraine Accepted

DLUHC lacks accurate homelessness data for Ukrainian households due to incomplete local authority reporting.

The NAO found that DLUHC did not accurately know how many people on the scheme were likely to become homeless soon or had already experienced homelessness, as 30% of English local authorities regularly failed to provide homelessness data on the scheme to DLUHC.23 We therefore asked DLHUC why it did …

Government response. DLUHC has already taken action to improve local authority response rates for Ukraine homelessness data, achieving a 90% rate in February 2024 through engagement, reminders, and data imputation. The department will continue these efforts and utilize experts to understand local …
HM Treasury
17 Conclusion Fourteenth Report - Homes for Ukraine Accepted

DLUHC data inadequately tracks duration and current numbers of Ukrainian households experiencing homelessness.

DLUHC told us that it would like to avoid any of those taking part in the scheme from experiencing homelessness or the risk of homelessness, but noted that the current levels were “relatively low”.26 The NAO found that between 24 February 2022 and 31 August 2023, 4,890 households in England …

Government response. The government states DLUHC has already improved local authority data collection on Ukraine homelessness, increasing response rates to 90% through close collaboration and reminders. It also imputes data for non-responding authorities to maintain an accurate picture.
HM Treasury
18 Conclusion Fourteenth Report - Homes for Ukraine Accepted

DLUHC acknowledges homelessness risks for Ukrainian households, relying on existing prevention funding.

DLLUHC told us that 790 Ukrainian households taking part in the scheme were currently in temporary accommodation, and 8% were either experiencing or at risk of experiencing homelessness at any particular time.28 We asked DLUHC how it would respond in the event of an increase in the levels of homelessness …

Government response. The government reiterates its provision of £120 million UK-wide funding for homelessness prevention in 2024-25, following £150 million in 2023-24, which can be used to support all households, including Ukrainian families, at risk of homelessness.
HM Treasury
19 Conclusion Fourteenth Report - Homes for Ukraine Accepted

Government extended 'thank you' payments to Homes for Ukraine sponsors for a third year.

Any adult in the UK can act as a sponsor providing they pass eligibility checks conducted by the Home Office and local authorities. Sponsors are expected to offer accommodation for at least six months, although many relationships have lasted longer and some have ended before then. By end of March …

Government response. DLUHC has conducted detailed analysis using ONS survey data and other evidence, showing thank you payments offer good value for money compared to alternative accommodation options and support integration. The government also announced £120 million UK-wide funding for homelessness prevention …
HM Treasury
20 Conclusion Fourteenth Report - Homes for Ukraine Accepted

DLUHC lacks quantifiable data on extended 'thank you' payments' impact on host relationships.

DLUHC’s initial planning assumption had been that 50% of sponsorships could breakdown, leading to homelessness.32 We asked DLUHC what impact the decision to extend thank you payments would have on sustaining sponsor-host relationships and what analysis it had done to inform its decision to extend payments for another year. DLUHC …

Government response. DLUHC has already conducted detailed analysis, using ONS survey data and other metrics, to understand the value for money and impact of thank you payments on sustaining sponsor-host relationships. This analysis informed their decision to extend payments and shows the …
HM Treasury
25 Conclusion Fourteenth Report - Homes for Ukraine Accepted

DLUHC identifies lessons and develops playbook for future emergency sponsorship schemes.

The NAO found that in early 2023, DLUHC had conducted an exercise to identify the lessons that could be learned from the scheme’s sponsorship model. That exercise included recommendations to government on the running of the current scheme, and on the design of any future emergency sponsorship schemes. DLUHC was …

Government response. The government states it is continuing its continuous evolution approach, monitoring data, undertaking lessons learned exercises, and developing an emergency sponsorship playbook with a target completion date of Spring 2025. It is also exploring options for a further value for …
HM Treasury
26 Recommendation Fourteenth Report - Homes for Ukraine Accepted

DLUHC paused the planned Homes for Ukraine scheme evaluation, lacking a timeframe for completion.

We asked DLUHC whether it would be commissioning a fuller evaluation of the scheme. DLUHC had originally planned a process-focused evaluation, which it intended to complete by autumn 2023, but it paused work on this in spring 2023. DLUHC told us that it did not have a timeframe for an …

Government response. The government states it is exploring options for a fuller value for money evaluation of the scheme, with a target implementation date of Spring 2025. It will continue to collect and monitor relevant data as part of its continuous evolution …
HM Treasury

Correspondence

1 letter
DateDirectionTitle
12 Jan 2024 Correspondence from Sarah Healey CB CVO, Permanent Secretary, Department for Le…