Source · Select Committees · Public Accounts Committee

Recommendation 12

12

Home Office increased resources and staff flexibility to maintain service across visa routes.

Conclusion
We were concerned about the impact of processing the volume of visa applications received as part of the Homes for Ukraine scheme would have on other visa routes. We therefore asked the Home Office what it was doing to ensure an adequate standard of service across other areas. The Home Office told us that it had brought in additional resources into the Home Office and grown its caseworking teams across the Department, and that it was training people in different ways so they could work flexibly across the organisation.16
Government Response

A response document is linked to this report, dated 3 May 2024. Response attribution to this conclusion has not been verified. Read the response document ↗