Select committee: Justice Committee

Conclusion 14

Fourth Report - Fraud and the Justice System Published 18 Oct 2022 Paragraph 49 Addressed to Ministry of Justice
Conclusion (the committee's words)
While we welcome the Government’s commitment to replace Action Fraud with a new service better able to record and disseminate information about a crime, the service also needs to focus on victim experience, ensuring there are trained individuals staffing Action Fraud’s successor who can assess the needs and vulnerabilities of victims and direct them to appropriate resources.

From: Justice Committee, Fourth Report - Fraud and the Justice System (HC 12), paragraph 49, 18 October 2022

Government response

The government responded to the whole report on 11 January 2023 (deadline 18 December 2022).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The Government welcomes the report and sets out its response to its recommendations, agreeing on several points, including victim support, Action Fraud and tech charters, while saying other matters, such as sentencing guidelines, are for others to decide.

  • On victim support, the Government "agrees that it is imperative that all victims of fraud receive enough support and advice". NECVCU coverage is to reach 40 of 43 forces at Level 1 and 34 of 43 at Level 2 "from April 2023", with work continuing with the remaining forces.
  • On Action Fraud, it is replacing the service "in 2024" and providing £30 million to City of London Police over three years. A new reporting tool and website will be launched "in 2023". On staffing, it says this "may require more staff, or it may require better use of technology".
  • On a failure to prevent fraud offence, the Government is working across Government to consider the Law Commission's paper and "determine a case" for strengthening corporate criminal liability, "including the creation of an offence for failure to prevent fraud".
  • It does not commit to dedicated economic crime courts, saying they "would not in itself increase overall capacity". On sentencing guidelines, it says it is "for the Council to consider the response". It agrees that further charters with tech companies matter, and intends to launch a tech and online charter "next year".

Read the government's response ↗ Report an error