Source · Select Committees · Justice Committee
Recommendation 12
12
Deferred
Paragraph: 43
Action Fraud and successor services require sufficient staffing to support victims effectively.
Conclusion
Sufficient staffing needs to be put in place to ensure Action Fraud and its successor service can provide a high-quality service to victims, keeping them updated on the progress of their case and directing them to appropriate support services where required.
Government Response Summary
The government did not commit to specific staffing for Action Fraud or its successor service's victim updates, instead highlighting broader efforts to improve overall court efficiency, recruit judges, and construct new courts, including one expected to focus on economic crime by 2026.
Paragraph Reference:
43
Government Response
Deferred
HM Government
Deferred
The Government recognises the impact that delays to justice, exacerbated by the Covid-19 pandemic, have on victims, witnesses and defendants, including in fraud cases. We are committed to making sure there is an efficient and effective criminal justice system that is equipped to deal with the challenges of fraud cases and addressing the outstanding caseload as quickly as possible. The best way to manage existing resource and support fraud cases is to ensure the Crown Court is running as efficiently as possible and reduce the overall backlog quickly. We have removed the limit on sitting days in the Crown Court for the second year in a row, extended Magistrates’ courts sentencing powers from 6 to 12 months for a single Triable Either Way offence and are recruiting up to 1,100 judges in 2022/23. Establishing courts dedicated to economic crime would not in itself increase overall capacity given current numbers of judges. Without this overall increase in capacity, judges would have to de-prioritise other cases, including those with vulnerable victims. His Majesty’s Courts and Tribunals Service continue with the planned construction of the City of London Law courts, an 18-room court located on Fleet Street. Scheduled to open in 2026, this new court will consist of eight Crown, six Civil and four Magistrates’ courtrooms. Due to the court’s location in London’s financial centre, we expect the court will focus on high-level fraud, cyber and economic crime. Fraud and the Justice system: Government Response 11 Prosecuting Fraud 1.2