Source · Select Committees · Justice Committee
Recommendation 11
11
Paragraph: 43
Increased Action Fraud call centre staffing remains insufficient for adequate service.
Conclusion
Although the level of staffing at Action Fraud’s reporting call centre has increased from 75 to 95, this is clearly not sufficient to provide an adequate service to all those reporting a fraud.
Paragraph Reference:
43
Government Response
A response document is linked to this report, dated 11 January 2023. Response attribution to this conclusion has not been verified. Read the response document ↗