Source · Select Committees · Justice Committee
Recommendation 11
11
Deferred
Paragraph: 43
Increased Action Fraud call centre staffing remains insufficient for adequate service.
Conclusion
Although the level of staffing at Action Fraud’s reporting call centre has increased from 75 to 95, this is clearly not sufficient to provide an adequate service to all those reporting a fraud.
Government response summary AI-generated
The government deflected the recommendation about Action Fraud call centre staffing, focusing instead on police professional training and development for fraud investigation, outlining existing training programs and support for the College of Policing.
Paragraph Reference:
43
Government Response
The government responded to this report on 11 January 2023. No passage in that response could be matched to this conclusion. Read the response document ↗