Recommendations & Conclusions
4 items
2
Conclusion
4th Report – Get Britain Working: Refor…
Acknowledged
Instead of an internal review, DWP should publicly consult on changes to the claimant commitment. DWP should consider removing blanket requirements, such as the 35-hour job search requirement, and replacing them with a personalised action plan that is co-developed between the claimant and work coach, and relevant to the claimant’s …
Government response. The government states that the new Jobs and Careers Service will provide personalised employment support and will set out what support and advice customers can expect once the service is developed. It is considering a statement of service and will …
Department for Work and Pensions
31
Conclusion
4th Report – Get Britain Working: Refor…
Acknowledged
We welcome the Government’s commitment to develop a locally tailored and embedded service. Local areas are best placed to understand the needs of their population and labour markets. Jobcentres need to be aware of the different local needs of people in their areas, particularly the needs of those who face …
Government response. The government welcomes the commitment to develop a locally tailored and embedded service, recognizing the importance of local areas understanding the needs of their population and labour markets.
Department for Work and Pensions
3
Recommendation
5th Report - Get Britain Working: Creat…
Acknowledged
The National Careers Service (NCS) is an under-valued and under-utilised resource. Due to a lack of funding and pressure to meet unhelpful targets, careers advisers often can’t spend enough time with people and have to focus on low impact interventions. There is also limited awareness of careers advice among Jobcentre …
Government response. The government commits to preserving the distinct roles of careers advisers and fostering collaboration with work coaches within the new integrated service, retaining current qualification standards. It is exploring the development of a dedicated training pathway for careers advisers, with …
Department for Work and Pensions
5
Conclusion
5th Report - Get Britain Working: Creat…
Acknowledged
Integrating careers advice into Jobcentres is an exciting opportunity: the culture of careers advice, with its focus on the individual and long-term outcomes, offers a blueprint to improve the culture of Jobcentres. However, there are risks that DWP will have to manage. Careers advice is a skilled profession, requiring qualities …
Government response. The government states that responsibility for adult careers transferred from DfE to DWP on 16 September 2025, with a commitment to maintaining alignment with DfE's provision for young people. It plans for adult careers support to be primarily digital self-service, …
Department for Work and Pensions