Select committee: Work and Pensions Committee
Recommendation 3
5th Report - Get Britain Working: Creating a new jobs and careers service
Published 11 Sep 2025
Addressed to Department for Work and Pensions
Work and Pensions Committee Get Britain Working: Reforming Jobcentres All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Recommendation (the committee's words)
The National Careers Service (NCS) is an under-valued and under-utilised resource. Due to a lack of funding and pressure to meet unhelpful targets, careers advisers often can’t spend enough time with people and have to focus on low impact interventions. There is also limited awareness of careers advice among Jobcentre staff and the public. The Government must address the current challenges faced by the NCS if it is to unlock the full economic potential of careers advice. (Conclusion, Paragraph 26)
From: Work and Pensions Committee, 5th Report - Get Britain Working: Creating a new jobs and careers service (HC 1286), 11 September 2025
Government response
The government responded to the whole report on 14 November 2025 (deadline 11 November 2025).
Summary written by Accountability Index from the government's response. It is not the government's own words.The government accepts most of the Committee's recommendations on careers advice, but does not accept the call for a separate adult careers guidance strategy.
- On a separate adult careers guidance strategy, the government says it "agree[s]" on the need for a coherent approach but "Do not accept" a separate strategy, as it "could risk our integrated Jobs and Careers Service vision". It says it "may" consider a Jobs and Careers Service strategy.
- It accepts the funding recommendation: current National Careers Service contracts expire on 30 September 2026, after which adult careers advice in England will be brought "in house into DWP", ending the incentivised funding model.
- On performance measures it "partially accept[s]", saying its evaluation strategy is "under development" and will be shared with the Committee "in due course".
- It accepts the call for a transition plan, saying a detailed plan "will be published within the next six months" and that DWP is "committed to working with NCS contractors, employees and unions".