Select Committee · Science, Innovation and Technology Committee

Social media, misinformation and harmful algorithms

Status: Open Opened: 20 Nov 2024 14 recommendations 23 conclusions 1 report

Between 30 July and 7 August 2024, a wave of anti-immigration demonstrations and riots took place across the UK. Some targeted mosques and hotels housing asylum seekers, driven in part by false claims that spread on social media platforms relating to the killing of three children in Southport. Ofcom, the regulator, has said that illegal …

Clear

Reports

1 report
Title HC No. Published Items Response
2nd Report – Social media, misinformation and harmful algor… HC 441 11 Jul 2025 37 Responded

Recommendations & Conclusions

8 items
8 Recommendation 2nd Report – Social media, misinformati… Not Addressed

Urge government to define social media companies' responsibility as publishers or platforms

Social media companies have often argued that they are not publishers but platforms, abdicating responsibility for the content they put online. We believe that these services, with sophisticated recommendation algorithms that directly amplify and push content to users, are not merely platforms but curators of content. As we have seen, …

Government response. The government thanked the committee and acknowledged the challenges of misinformation but did not set out its position on whether social media companies are publishers or platforms as requested.
Department for Science, Innovation and Technology
23 Recommendation 2nd Report – Social media, misinformati… Not Addressed

Clarify government departmental ownership for tracking and countering online foreign influence operations.

Responsibility for tracking foreign disinformation campaigns appears to be split between several departments, including DSIT. This suggests that the Intelligence and Security Committee’s 2020 characterisation of countering Russian influence operations as a “hot potato”, passed between different bodies, has not been addressed. To meet our Principle 1, the government should …

Government response. The government response cuts off mid-sentence and does not address the recommendation to clarify departmental ownership of tracking and countering online narrative operations.
Department for Science, Innovation and Technology
24 Recommendation 2nd Report – Social media, misinformati… Not Addressed

Place the National Security Online Information Team on statutory footing and under ISC remit.

The NSOIT is an important tool in protecting citizens from disinformation and needs appropriate scrutiny. Government should place NSOIT on a statutory footing and bring it under the remit of the Intelligence and Security Committee, to ensure that our Principle 1 is being effectively and safely pursued, in line with …

Government response. The government response cuts off mid-sentence and does not address the recommendation to put the NSOIT on a statutory footing and bring it under the remit of the Intelligence and Security Committee.
Department for Science, Innovation and Technology
25 Conclusion 2nd Report – Social media, misinformati… Not Addressed

Online Safety Act fails to protect users from synthetic disinformation and harmful experimental features.

The Online Safety Act does not protect users from the commodification of synthetic mis/disinformation, or provide effective transparency for the systems that produce them. It fails to address the issue of tech companies rolling out experimental features that can feed false or harmful information to their enormous audiences, further threatening …

Government response. The government acknowledges the potential harm of online misinformation but states the Online Safety Act (OSA) takes a proportionate approach by focusing on content that is illegal or harmful to children. It reaffirms that for other legal content, platforms decide …
Department for Science, Innovation and Technology
26 Conclusion 2nd Report – Social media, misinformati… Not Addressed

Concerns regarding regulatory and government contradiction and Ofcom's complacency on online safety.

We are concerned at what appears to be contradiction and confusion between regulators and government over the capabilities, limitations and principles behind the Online Safety Act. We expect senior Ofcom officials and ministers to be fully aligned in their understanding of the Act—particularly in relation to critical issues such as …

Government response. The response text is truncated and does not engage with the substance of the conclusion.
Department for Science, Innovation and Technology
30 Conclusion 2nd Report – Social media, misinformati… Not Addressed

Social media algorithms fail to differentiate harmful from harmless content, spreading misinformation.

Advertising is crucial to major social media companies, which depend on recommending engaging content to increase time spent on their platforms and draw attention to adverts. Their recommendation algorithms do not effectively differentiate between harmless and harmful engaging content, which can result in promotion of misleading, damaging, or hateful material. …

Government response. The government reaffirms its commitment to a safer online world and urges providers to counter mis- and disinformation, but reiterates the Online Safety Act's focus on illegal content and content harmful to children. It does not address the committee's conclusion …
Department for Science, Innovation and Technology
31 Conclusion 2nd Report – Social media, misinformati… Not Addressed

Under-regulated digital advertising market incentivises and monetises harmful content, often without advertisers' knowledge.

The global digital advertising market is overcomplicated, opaque and under-regulated, operating through an enormous, automated and inaccessible supply chain. This directly leads to the production, viral spread and monetisation of harmful and deceptive content, often without advertisers’ knowledge. Platforms and advertisers appear to be either unable or unwilling to address …

Government response. The government reiterates its commitment to a safer online world and the Online Safety Act's focus on illegal and child-harming content. It does not directly address the conclusion regarding the opaque and under-regulated digital advertising market's role in the production …
Department for Science, Innovation and Technology
33 Conclusion 2nd Report – Social media, misinformati… Not Addressed

Significant regulatory gap in digital advertising allows harmful content monetisation; self-regulation is insufficient.

There is a regulatory gap around digital advertising, as much of the regulation and interventions have been industry-led and focused on tackling harmful advertising content, as opposed to the monetisation of harmful content through advertising. We are not convinced that the digital advertising industry is able, or willing, to effectively …

Government response. The government acknowledges its commitment to a safer online world and that the Online Safety Act addresses illegal misinformation and content harmful to children. However, it does not directly address the committee's specific concern about a regulatory gap for the …
Department for Science, Innovation and Technology

Oral evidence sessions

1 session
Date Witnesses
25 Feb 2025 Ali Law · Sky, Chris Yiu · Meta, Wifredo Fernandez · X (formerly known as Twitter) View ↗

Correspondence

8 letters
DateDirectionTitle
2 May 2025 Correspondence from Chair to X, in relation to follow-ups from the 25 February …
2 May 2025 Correspondence from Chair to TikTok, in relation to follow-ups from the 25 Febr…
2 May 2025 Correspondence from Chair to Google, in relation to follow-ups from the 25 Febr…
2 May 2025 Correspondence from Chair to Meta, in relation to follow-ups from the 25 Februa…
29 Apr 2025 Correspondence from X, Follow-ups from 25 February oral evidence session, 10 Ap…
29 Apr 2025 Correspondence from TikTok, Follow-ups from 25 February oral evidence session, …
29 Apr 2025 Correspondence from Google, Follow-ups from 25 February oral evidence session, …
29 Apr 2025 Correspondence from Meta, Follow-ups from 25 February oral evidence session, 9 …