Source · Select Committees · Housing, Communities and Local Government Committee
Recommendation 16
16
Deferred
Paragraph: 68
We recommend that, as part of its review of the consumer standards, the Regulator of...
Recommendation
We recommend that, as part of its review of the consumer standards, the Regulator of Social Housing amend the tenant involvement and empowerment standard to require providers to support the establishment of genuinely independent tenants and residents associations, including by providing the necessary funding.
Government response summary AI-generated
The government is considering how requirements will be set in a future suite of consumer standards, and how they might proactively regulate them; a consultation is planned for 2023, subject to enactment of the Social Housing (Regulation) Bill.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
68
Government Response
Deferred
HM Government · verbatim extract
Deferred
7. Our overall intention for the new standards will remain to set clear outcome-based expectations that all registered providers must meet, including in relation to how they deliver their services to achieve the right outcomes for tenants. The sector is hugely diverse. By setting outcomes that registered providers must achieve, and seeking assurance that they are achieving them, registered providers and their tenants are enabled to design the most appropriate way to meet their outcomes according to the needs of their tenant base. An important part of the assurance we will be seeking will be how providers take into account the views of tenants in the management of their homes and that tenants are given opportunities to influence providers’ policies and decision making with respect to housing. (Paragraphs 68 and 97) The Regulation of Social Housing: Regulators’ responses to the Committee’s First Report 3
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