Source · Select Committees · Housing, Communities and Local Government Committee
Recommendation 15
15
Acknowledged
Paragraph: 67
The power imbalance between tenants and housing providers is one of the biggest problems facing...
Conclusion
The power imbalance between tenants and housing providers is one of the biggest problems facing the social housing sector today. One of the most effective ways of empowering tenants, however, is through the establishment of tenants and residents associations, led by tenants themselves, with which providers must engage first and foremost when consulting tenants.
Government Response Summary
The government agrees that providers must take concerns over stigma and discrimination seriously, and work towards reducing the factors leading to it, restating the existing standards.
Paragraph Reference:
67
Government Response
Acknowledged
HM Government
Acknowledged
5. We agree that providers must take concerns over stigma and discrimination seriously, and work towards reducing the factors leading to it, including acting to empower and involve their tenants. Our existing standards include requirements that registered providers should: • treat their tenants with fairness and respect • take into account the diverse needs of their tenants in the delivery of their services and in their decision making; and • provide opportunities for tenants to influence the management of their homes, alongside broader decisions and strategic priorities of their landlord’s housing provision. (Paragraph 63)