5
Conclusion
Eighth Report - Digital transformation …
Acknowledged
A shortage of skilled digital professionals working in the NHS has been a barrier to digital transformation to date. Digital specialists can often command higher wages or better conditions in the private sector. This makes recruitment and retention to the NHS challenging, and leaves the health service reliant on third-party …
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A shortage of skilled digital professionals working in the NHS has been a barrier to digital transformation to date. Digital specialists can often command higher wages or better conditions in the private sector. This makes recruitment and retention to the NHS challenging, and leaves the health service reliant on third-party suppliers.
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Government response AI summary
The government acknowledges the broad challenges in attracting and retaining DDaT specialists due to pay, career progression, and professional structure. It states it is working to improve recruitment and retention, including reviewing pay measures, and directs the Committee to the Long-Term Workforce Plan for future …
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Department of Health and Social Care
12
Recommendation
Eighth Report - Digital transformation …
Acknowledged
The NHS is a universal service, and people should not be unable to access it because of wider challenges around access to technology, connectivity and digital skills. The Department should work with NHS England and other Departments to understand what models would work best for supporting patients to use and …
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The NHS is a universal service, and people should not be unable to access it because of wider challenges around access to technology, connectivity and digital skills. The Department should work with NHS England and other Departments to understand what models would work best for supporting patients to use and access technology in different settings both in and outside the health service (for example, in the community).
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Government response AI summary
The government expresses its commitment to accessible healthcare and notes existing multiagency partnerships and past initiatives like the Widening Digital Participation programme. It commits to continuing to investigate and learn from current models to support patients in accessing technology.
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Department of Health and Social Care
13
Conclusion
Eighth Report - Digital transformation …
Acknowledged
We are encouraged by the Department’s recognition that it needs to do better in both reassuring people about the security of data gathered by the health service, and communicating the benefits of digital healthcare. We need to see this matched with action that demonstrates progress. Specific communication over NHS data …
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We are encouraged by the Department’s recognition that it needs to do better in both reassuring people about the security of data gathered by the health service, and communicating the benefits of digital healthcare. We need to see this matched with action that demonstrates progress. Specific communication over NHS data collection, and broader communications to encourage engagement amongst those less likely to use digital technology will require different approaches to target different audiences. Both should be underpinned by an understanding of who the people most likely to opt out are and why they do so.
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Government response AI summary
The Department restates its recognition that it needs to improve communication on data security and the benefits of digital healthcare, and that different approaches are needed for different audiences.
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Department of Health and Social Care