Source · Select Committees · Health and Social Care Committee

Recommendation 13

13 Acknowledged Paragraph: 79

Department recognises need for better communication on data security and digital healthcare benefits

Conclusion
We are encouraged by the Department’s recognition that it needs to do better in both reassuring people about the security of data gathered by the health service, and communicating the benefits of digital healthcare. We need to see this matched with action that demonstrates progress. Specific communication over NHS data collection, and broader communications to encourage engagement amongst those less likely to use digital technology will require different approaches to target different audiences. Both should be underpinned by an understanding of who the people most likely to opt out are and why they do so.
Government Response Summary
The Department restates its recognition that it needs to improve communication on data security and the benefits of digital healthcare, and that different approaches are needed for different audiences.
Paragraph Reference: 79
Government Response Acknowledged
HM Government Acknowledged
We are encouraged by the Department’s recognition that it needs to do better in both reassuring people about the security of data gathered by the health service, and communicating the benefits of digital healthcare. We need to see this matched with action that demonstrates progress. Specific communication over NHS data collection, and broader communications to encourage engagement amongst those less likely to use digital technology will require different approaches to target different audiences.