10
Recommendation
Eighth Report - Digital transformation …
Accepted in Part
Responsibility for promoting digital inclusion does not rest solely, or even primarily, with the health service, and we are encouraged that the Department recognises the importance of cross-departmental working to address digital exclusion from its services. We recommend that it sets out its approach to cross-departmental working in response to …
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Responsibility for promoting digital inclusion does not rest solely, or even primarily, with the health service, and we are encouraged that the Department recognises the importance of cross-departmental working to address digital exclusion from its services. We recommend that it sets out its approach to cross-departmental working in response to this report and in its action plan for addressing exclusion.
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Government response AI summary
The government describes ongoing cross-departmental work and states that NHS England will publish a digital inclusion framework this summer, along with co-developing further resources, partially addressing the request to set out its approach.
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Department of Health and Social Care
14
Conclusion
Eighth Report - Digital transformation …
Accepted in Part
Digital transformation can offer people more choice and control over their healthcare, and empower them to manage their health, and apps offer an accessible starting point for many. But whether peoples’ experiences with digital healthcare are positive depends in large part on whether they use an appropriate product. The Department …
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Digital transformation can offer people more choice and control over their healthcare, and empower them to manage their health, and apps offer an accessible starting point for many. But whether peoples’ experiences with digital healthcare are positive depends in large part on whether they use an appropriate product. The Department and NHS England lack a systematic, consistent way of assessing and demonstrating whether a third-party health app reaches the necessary quality standards, and we heard that a majority of health apps currently available fail on aspects including clinical efficacy, security and cost. This is unacceptable: using an unsuitable health product can affect people’s health, and might make people less likely to opt for digital channels in future.
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Government response AI summary
The government closed the previous NHS Apps library as ineffective and established the Digital Technology Assessment Criteria (DTAC) as a national standard for digital health technologies used in the NHS. A directory of DTAC-compliant products is planned for late 2023/24, though it explicitly states this …
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Department of Health and Social Care