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Patient Involvement

Recommendations related to patient involvement

8 recommendations 88% accepted

Tag overview

Government Response
Accepted (5)
Accepted in Part (2)
Not Accepted (1)
Recommendations in This Theme

recommendation across 2 inquiries

Across 2 inquiries

Mid Staffs Inquiry Morecambe Bay Investigation

Tagged Recommendations

8 total
13 Accepted Morecambe Bay Investigation

Improve complaints handling

The University Hospitals of Morecambe Bay NHS Foundation Trust should review the structures, processes and staff involved in responding to complaints, and introduce measures to promote the use of complaints …

- In July 2015, the government stated that the Trust was improving complaints handling processes (Learning Not Blaming, Cm 9113, Department of Health, July 2015). …
University Hospitals of …
24 Accepted Morecambe Bay Investigation

Involve patients and relatives in incident investigation

We commend the introduction of the duty of candour for all NHS professionals. This should be extended to include the involvement of patients and relatives in the investigation of serious …

- In July 2015, the government stated: "We accept this recommendation" and confirmed that the organisational duty of candour was now in force as a …
CQC
F145 Not Accepted Mid Staffs Inquiry

Structure of Local Healthwatch

There should be a consistent basic structure for Local Healthwatch throughout the country, in accordance with the principles set out in Chapter 6: Patient and public local involvement and scrutiny.

- The Health and Social Care Act 2012 (sections 221-227) established the statutory framework for Local Healthwatch organisations. Every upper-tier local authority in England is …
Department of Health and…
F166 Accepted in Part Mid Staffs Inquiry

Approved Practice Settings

The General Medical Council should in consultation with patient interest groups and the public immediately review its procedures for assuring compliance with its approved practice settings criteria with a view …

- The GMC's quality assurance framework for approved practice settings includes active information sharing with CQC and other healthcare regulators. The statutory duty to cooperate …
GMC
F266 Accepted Mid Staffs Inquiry

Enhancing the use analysis and dissemination of healthcare information

In designing the methodology for such statistics and their presentation, the Department of Health, the Information Centre, the Care Quality Commission and the specialty organisations should seek and have regard …

- The government's response in "Hard Truths" (Cm 8777, November 2013) accepted this recommendation (Hard Truths: the Journey to Putting Patients First, DHSC, November 2013). …
Department of Health and…
F58 Accepted Mid Staffs Inquiry

Care Quality Commission independence strategy and culture

Patients, through their user group representatives, should be integrated into the structure of the Care Quality Commission. It should consider whether there is a place for a patients' consultative council …

- CQC's Experts by Experience programme integrates people with personal experience of using health and social care services into inspection teams. Experts by Experience conduct …
CQC
F59 Accepted in Part Mid Staffs Inquiry

Care Quality Commission independence strategy and culture

Consideration should be given to the introduction of a category of nominated board members from representatives of the professions, for example, the Academy of Medical Royal Colleges, a representative of …

- CQC's board composition is governed by Schedule 1 to the Health and Social Care Act 2008, which provides for a Chair and non-executive members …
CQC
F62 Accepted Mid Staffs Inquiry

Improved patient focus

For as long as it retains responsibility for the regulation of foundation trusts, Monitor should incorporate greater patient and public involvement into its own structures, to ensure this focus is …

- Monitor merged with the NHS Trust Development Authority to form NHS Improvement on 1 April 2016. NHS Improvement subsequently merged into NHS England from …
Monitor