Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202111792 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Resolved / Early Resolution | 1 Nov 2022 |
| 201800870 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Oct 2018 |
| 201508546 | Edinburgh College | Education | Not Upheld | 1 Nov 2016 |
| 201508696 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Aug 2016 |
| 201507640 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Jun 2016 |
| 201201691 | James Watt College of Further and Higher Education | Education | Partly Upheld | 1 Apr 2013 |
| 201201461 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Partly Upheld | 1 Feb 2013 |
| 201104415 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Partly Upheld | 1 Aug 2012 |
| 201000423 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Partly Upheld | 1 Nov 2011 |
| 201003492 | Student Awards Agency for Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2011 |