Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201908492 | Shetland Islands Council | Local Government | Not Upheld | 1 Mar 2021 |
| 201801567 | Shetland Islands Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201700875 | Shetland Islands Council | Local Government | Upheld | 1 Sep 2018 |
| 201601136 | Shetland Islands Council | Local Government | Partly Upheld | 1 Jun 2017 |
| 201404803 | Shetland Islands Council | Local Government | Not Upheld | 1 Mar 2016 |
| 201400823 | Shetland Islands Council | Local Government | Upheld | 1 Dec 2015 |
| 201405354 | Shetland Islands Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201102710 | Shetland Islands Council | Local Government | Not Upheld | 1 May 2012 |