Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202210537 | Renfrewshire Council | Local Government | Upheld | 1 Aug 2024 |
| 202203947 | Renfrewshire Council | Local Government | Resolved / Early Resolution | 1 Jun 2023 |
| 201911240 | East Renfrewshire Council | Local Government | Partly Upheld | 1 Sep 2022 |
| 201910087 | Renfrewshire Council | Local Government | Upheld | 1 Mar 2022 |
| 201905325 | Renfrewshire Council | Local Government | Not Upheld | 1 Oct 2021 |
| 201905509 | Renfrewshire Council | Local Government | Partly Upheld | 1 Nov 2020 |
| 201901967 | Renfrewshire Council | Local Government | Not Upheld | 1 Oct 2020 |
| 201903686 | Renfrewshire Council | Local Government | Partly Upheld | 1 Jul 2020 |
| 201705217 | Renfrewshire Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201700213 | Renfrewshire Council | Local Government | Upheld | 1 Jul 2018 |
| 201603215 | Renfrewshire Council | Local Government | Partly Upheld | 1 Jul 2018 |
| 201702843 | Renfrewshire Council | Local Government | Partly Upheld | 1 May 2018 |
| 201607207 | East Renfrewshire Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201508327 | Renfrewshire Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201604136 | Renfrewshire Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201605670 | East Renfrewshire Council | Local Government | Not Upheld | 1 May 2017 |
| 201602629 | East Renfrewshire Council | Local Government | Partly Upheld | 1 May 2017 |
| 201604163 | Renfrewshire Council | Local Government | Upheld | 1 May 2017 |
| 201508653 | Renfrewshire Council | Local Government | Upheld | 1 Mar 2017 |
| 201507810 | East Renfrewshire Council | Local Government | Upheld | 1 Feb 2017 |
| 201507733 | Renfrewshire Council | Local Government | Not Upheld | 1 Feb 2017 |
| 201507576 | Renfrewshire Council | Local Government | Partly Upheld | 1 Dec 2016 |
| 201303565 | Renfrewshire Council | Local Government | Not Upheld | 1 May 2016 |
| 201407841 | East Renfrewshire Council | Local Government | Upheld | 1 Oct 2015 |
| 201404117 | Renfrewshire Council | Local Government | Not Upheld | 1 Oct 2015 |
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