Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201907236 | Heriot-Watt University | Education | Partly Upheld | 1 Aug 2021 |
| 201807591 | Heriot-Watt University | Education | Upheld | 1 Sep 2020 |
| 201806224 | Heriot-Watt University | Education | Upheld | 1 Mar 2020 |
| 201807926 | Heriot-Watt University | Education | Upheld | 1 Jun 2019 |
| 201609636 | Heriot-Watt University | Education | Partly Upheld | 1 Mar 2018 |
| 201606182 | Heriot-Watt University | Education | Upheld | 1 Jan 2018 |
| 201608319 | Heriot-Watt University | Education | Upheld | 1 Dec 2017 |
| 201602506 | Heriot-Watt University | Education | Upheld | 1 Aug 2017 |
| 201508330 | Heriot-Watt University | Education | Partly Upheld | 1 Jul 2017 |
| 201603952 | Heriot-Watt University | Education | Withdrawn | 1 Mar 2017 |
| 201504380 | Heriot-Watt University | Education | Withdrawn | 1 May 2016 |