Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201911240 | East Renfrewshire Council | Local Government | Partly Upheld | 1 Sep 2022 |
| 201607207 | East Renfrewshire Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201602629 | East Renfrewshire Council | Local Government | Partly Upheld | 1 May 2017 |
| 201605670 | East Renfrewshire Council | Local Government | Not Upheld | 1 May 2017 |
| 201507810 | East Renfrewshire Council | Local Government | Upheld | 1 Feb 2017 |
| 201407841 | East Renfrewshire Council | Local Government | Upheld | 1 Oct 2015 |
| 201303345 | East Renfrewshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201404399 | East Renfrewshire Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201407345 | East Renfrewshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201407365 | East Renfrewshire Council | Local Government | Partly Upheld | 1 Jul 2015 |
| 201300924 | East Renfrewshire Council | Local Government | Not Upheld | 1 Jun 2014 |
| 201300521 | East Renfrewshire Council | Local Government | Not Upheld | 1 Mar 2014 |
| 201302081 | East Renfrewshire Council | Local Government | Upheld | 1 Jan 2014 |
| 201203029 | East Renfrewshire Council | Local Government | Not Upheld | 1 Sep 2013 |
| 201002860 | East Renfrewshire Council | Local Government | Partly Upheld | 1 May 2013 |
| 201203267 | East Renfrewshire Council | Local Government | Not Upheld | 1 May 2013 |
| 201202602 | East Renfrewshire Council | Local Government | Not Upheld | 1 Apr 2013 |
| 201202568 | East Renfrewshire Council | Local Government | Not Upheld | 1 Apr 2013 |
| 201200467 | East Renfrewshire Council | Local Government | Not Upheld | 1 Mar 2013 |
| 201104795 | East Renfrewshire Council | Local Government | Not Upheld | 1 Mar 2013 |
| 201102025 | East Renfrewshire Council | Local Government | Not Upheld | 1 Oct 2012 |
| 201102534 | East Renfrewshire Council | Local Government | Not Upheld | 1 Oct 2012 |
| 201004662 | East Renfrewshire Council | Local Government | Not Upheld | 1 Oct 2011 |
| 201004650 | East Renfrewshire Council | Local Government | Not Upheld | 1 Sep 2011 |