Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202304648 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Feb 2026 |
| 202404622 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Sep 2025 |
| 202303239 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jun 2025 |
| 202301151 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Apr 2025 |
| 202308046 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Mar 2025 |
| 202301101 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Nov 2024 |
| 202200046 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Mar 2024 |
| 202001745 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Dec 2022 |
| 201909298 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Oct 2022 |
| 202005405 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Aug 2022 |
| 202000655 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Mar 2022 |
| 202103259 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Feb 2022 |
| 201908291 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 201903499 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201906781 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 May 2021 |
| 201907414 | Dumfries and Galloway NHS Board | Health | Upheld | 1 May 2021 |
| 201908832 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201908028 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Feb 2021 |
| 201908284 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Feb 2021 |
| 201904839 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Feb 2021 |
| 201902073 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Feb 2021 |
| 201902736 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jan 2021 |
| 202002090 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 Jan 2021 |
| 201704015 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Oct 2020 |
| 201904995 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Oct 2020 |
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