Source · SPSO (Scottish Public Services Ombudsman)

Dumfries and Galloway NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201906781 Sector Health Category Clinical treatment / diagnosis Decided 01 May 2021

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Clinical negligence harms learning Inaccurate and inaccessible patient records

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Summary

C complained about the care and treatment they received at Dumfries & Galloway Royal Infirmary, after they had fallen and hurt their leg. C raised various concerns about how their injury was diagnosed and their discharge home.

We took independent advice from an adviser in emergency medicine. We found C was given appropriate care and treatment in relation to their injury. We also found it was reasonable C was discharged home. Therefore, we did not uphold the complaint.

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Dumfries and Galloway NHS Board

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