Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202408977 | Clear Business Water | Water | Upheld | 1 Dec 2025 |
| 202101826 | Clear Business Water | Water | Upheld | 1 Nov 2022 |
| 201807739 | Clear Business Water | Water | Upheld | 1 Aug 2020 |
| 201806550 | Clear Business Water | Water | Not Upheld | 1 Jul 2020 |
| 201810094 | Clear Business Water | Water | Partly Upheld | 1 Jul 2020 |
| 201808639 | Clear Business Water | Water | Not Upheld | 1 Jun 2020 |
| 201810594 | Clear Business Water | Water | Upheld | 1 Jun 2020 |
| 201807360 | Clear Business Water | Water | Resolved / Early Resolution | 1 Sep 2019 |
| 201803537 | Clear Business Water | Water | Upheld | 1 Aug 2019 |
| 201802881 | Clear Business Water | Water | Partly Upheld | 1 Jul 2019 |
| 201801701 | Clear Business Water | Water | Upheld | 1 Jul 2019 |
| 201810639 | Scottish Water | Water | Upheld | 1 May 2019 |
| 201608499 | Clear Business Water | Water | Upheld | 1 May 2019 |
| 201800853 | Clear Business Water | Water | Upheld | 1 Apr 2019 |
| 201704783 | Clear Business Water | Water | Upheld | 1 Mar 2019 |
| 201803753 | Clear Business Water | Water | Partly Upheld | 1 Feb 2019 |
| 201708387 | Clear Business Water | Water | Not Upheld | 1 Aug 2018 |
| 201609351 | Clear Business Water | Water | Not Upheld | 1 May 2018 |