Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202309740 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Mar 2026 |
| 202408417 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2026 |
| 202308080 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2025 |
| 202309539 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Sep 2025 |
| 202308943 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Aug 2025 |
| 202407708 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2025 |
| 202410666 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Jul 2025 |
| 202305765 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2025 |
| 202403923 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202305141 | A GP Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Jan 2025 |
| 202301757 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2024 |
| 202300640 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Feb 2024 |
| 202105741 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jan 2024 |
| 202100839 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Dec 2023 |
| 202207640 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 Oct 2023 |
| 202101009 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2023 |
| 202106540 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2023 |
| 202005176 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2022 |
| 202102504 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2022 |
| 202108353 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2022 |
| 202000641 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Apr 2022 |
| 202009052 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2022 |
| 202005289 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Apr 2022 |
| 202000742 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Feb 2022 |
| 202005361 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Dec 2021 |
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