Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202503266 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 May 2026 |
| 202500555 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Dec 2025 |
| 202408315 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Aug 2025 |
| 202408314 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Aug 2025 |
| 202108769 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Aug 2024 |
| 202307220 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Aug 2024 |
| 202104751 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Oct 2023 |
| 202108741 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Oct 2023 |
| 202110464 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Jul 2023 |
| 202108773 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2023 |
| 202107634 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Jun 2023 |
| 202102429 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 May 2023 |
| 202003431 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 May 2022 |
| 202103008 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Feb 2022 |
| 202001843 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Dec 2021 |
| 202007590 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Sep 2021 |
| 201905144 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Feb 2021 |
| 202001137 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2020 |
| 201902987 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2020 |
| 201906476 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201904180 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Sep 2020 |
| 201909348 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201804269 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201809223 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Sep 2019 |
| 201810329 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2019 |
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