Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202300431 | A medical practice in the Highland NHS Board area | Health | Upheld | 1 Oct 2024 |
| 202205437 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 Nov 2023 |
| 201909321 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Aug 2021 |
| 201910988 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Aug 2021 |
| 201907395 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201809545 | A Medical Practice in the Highland NHS Board Area | Health | Upheld | 1 Aug 2020 |
| 201808254 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Jun 2020 |
| 201905688 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201807532 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201806794 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Aug 2019 |
| 201808175 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201800379 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201709163 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201801819 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201704771 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2018 |
| 201803565 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2018 |
| 201607509 | A Medical Practice in the Highland NHS Board area | Health | Withdrawn | 1 Sep 2018 |
| 201704913 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201603047 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201507683 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201604585 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201508658 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Mar 2017 |
| 201600555 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201508674 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201508482 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Oct 2016 |
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