Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201605078 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201607947 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201609139 | Commissioner for Ethical Standards in Public Life in Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2018 |
| 201606220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2018 |
| 201605522 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2018 |
| 201700618 | A Health Board | Health | Upheld | 1 Jul 2018 |
| 201706304 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201607293 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2018 |
| 201606542 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2018 |
| 201607956 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2018 |
| 201704552 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2018 |
| 201707783 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201705974 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201705682 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201706687 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jul 2018 |
| 201707727 | Anglian Water Business | Water | Resolved / Early Resolution | 1 Jul 2018 |
| 201706036 | Fife NHS Board | Health | Upheld | 1 Jul 2018 |
| 201706572 | Tayside NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201706835 | University of the West of Scotland | Education | Not Upheld | 1 Jul 2018 |
| 201706917 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201706505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2018 |
| 201706324 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 Jul 2018 |
| 201701978 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Upheld | 1 Jul 2018 |
| 201705014 | Perth and Kinross Council | Local Government | Not Upheld | 1 Jul 2018 |
| 201707403 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jul 2018 |