Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201701697 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201703997 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2018 |
| 201707293 | Spire View Housing Association Ltd | Local Government | Not Upheld | 1 Aug 2018 |
| 201705319 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Aug 2018 |
| 201702309 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201709126 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Aug 2018 |
| 201708572 | Orkney NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201700674 | The City of Edinburgh Council | Local Government | Upheld | 1 Aug 2018 |
| 201700734 | Fife NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201703528 | Fife NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201702536 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Jul 2018 |
| 201706827 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Jul 2018 |
| 201604158 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201609337 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Jul 2018 |
| 201603215 | Renfrewshire Council | Local Government | Partly Upheld | 1 Jul 2018 |
| 201702591 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201707513 | NHS 24 | Health | Not Upheld | 1 Jul 2018 |
| 201708324 | Glasgow City Council | Local Government | Not Upheld | 1 Jul 2018 |
| 201707403 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jul 2018 |
| 201701591 | Scottish Ambulance Service | Health | Upheld | 1 Jul 2018 |
| 201608235 | Aberdeen City Council | Local Government | Partly Upheld | 1 Jul 2018 |
| 201701060 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2018 |
| 201701978 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Upheld | 1 Jul 2018 |
| 201702414 | East Dunbartonshire Council | Local Government | Upheld | 1 Jul 2018 |
| 201705014 | Perth and Kinross Council | Local Government | Not Upheld | 1 Jul 2018 |