Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700001 | Borders NHS Board | Health | Upheld | 1 Aug 2018 |
| 201609703 | Edinburgh Napier University | Education | Not Upheld | 1 Aug 2018 |
| 201701220 | Fife Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201706392 | Fife Council | Local Government | Upheld | 1 Aug 2018 |
| 201609303 | Aberdeen City Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201700941 | The Highland Council | Local Government | Upheld | 1 Aug 2018 |
| 201701694 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Aug 2018 |
| 201700734 | Fife NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201708346 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2018 |
| 201705473 | Aberdeen City Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201701484 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201706162 | Fife NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201704247 | Lanarkshire NHS Board | Health | Upheld | 1 Aug 2018 |
| 201705029 | Western Isles NHS Board | Health | Upheld | 1 Aug 2018 |
| 201702909 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2018 |
| 201707293 | Spire View Housing Association Ltd | Local Government | Not Upheld | 1 Aug 2018 |
| 201702192 | A Medical Practice in an NHS Board area | Health | Partly Upheld | 1 Aug 2018 |
| 201706577 | University of Edinburgh | Education | Upheld | 1 Aug 2018 |
| 201704235 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201701429 | Grampian NHS Board | Health | Upheld | 1 Aug 2018 |
| 201709126 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Aug 2018 |
| 201708572 | Orkney NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201706028 | Forth Valley NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201702309 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201705986 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Aug 2018 |