Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201703330 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201702944 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201706028 | Forth Valley NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201706293 | River Clyde Homes | Housing Associations | Resolved / Early Resolution | 1 Aug 2018 |
| 201705986 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Aug 2018 |
| 201704515 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2018 |
| 201701697 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201703851 | Borders NHS Board | Health | Upheld | 1 Aug 2018 |
| 201701234 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Aug 2018 |
| 201701142 | Lanarkshire NHS Board | Health | Upheld | 1 Aug 2018 |
| 201702515 | Lanarkshire NHS Board | Health | Withdrawn | 1 Aug 2018 |
| 201700001 | Borders NHS Board | Health | Upheld | 1 Aug 2018 |
| 201609703 | Edinburgh Napier University | Education | Not Upheld | 1 Aug 2018 |
| 201705029 | Western Isles NHS Board | Health | Upheld | 1 Aug 2018 |
| 201702909 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2018 |
| 201602709 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2018 |
| 201703356 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201700399 | North Glasgow Housing Association Ltd | Local Government | Not Upheld | 1 Jul 2018 |
| 201603463 | Dumfries and Galloway Council | Local Government | Partly Upheld | 1 Jul 2018 |
| 201605078 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201607947 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201609139 | Commissioner for Ethical Standards in Public Life in Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2018 |
| 201606220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2018 |
| 201605522 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2018 |
| 201700618 | A Health Board | Health | Upheld | 1 Jul 2018 |