Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201706364 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2018 |
| 201705684 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2018 |
| 201709304 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201703051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201705013 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201707336 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201706962 | Highland NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201701763 | Tayside NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201705961 | West College Scotland | Education | Upheld | 1 Aug 2018 |
| 201706162 | Fife NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201701774 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201700894 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Aug 2018 |
| 201704790 | Forth Valley NHS Board | Health | Upheld | 1 Aug 2018 |
| 201702715 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201708134 | Glasgow City Council | Local Government | Upheld | 1 Aug 2018 |
| 201706195 | Business Stream | Water | Partly Upheld | 1 Aug 2018 |
| 201708387 | Clear Business Water | Water | Not Upheld | 1 Aug 2018 |
| 201706652 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2018 |
| 201700674 | The City of Edinburgh Council | Local Government | Upheld | 1 Aug 2018 |
| 201701220 | Fife Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201706392 | Fife Council | Local Government | Upheld | 1 Aug 2018 |
| 201609303 | Aberdeen City Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201700941 | The Highland Council | Local Government | Upheld | 1 Aug 2018 |
| 201701694 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Aug 2018 |
| 201708346 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2018 |