Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201709126 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Aug 2018 |
| 201702192 | A Medical Practice in an NHS Board area | Health | Partly Upheld | 1 Aug 2018 |
| 201701774 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201700894 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Aug 2018 |
| 201703365 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2018 |
| 201706195 | Business Stream | Water | Partly Upheld | 1 Aug 2018 |
| 201702715 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201704790 | Forth Valley NHS Board | Health | Upheld | 1 Aug 2018 |
| 201708134 | Glasgow City Council | Local Government | Upheld | 1 Aug 2018 |
| 201708387 | Clear Business Water | Water | Not Upheld | 1 Aug 2018 |
| 201706652 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2018 |
| 201700674 | The City of Edinburgh Council | Local Government | Upheld | 1 Aug 2018 |
| 201700734 | Fife NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201702224 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Aug 2018 |
| 201704207 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Aug 2018 |
| 201701763 | Tayside NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201705961 | West College Scotland | Education | Upheld | 1 Aug 2018 |
| 201706962 | Highland NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201706162 | Fife NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201704235 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201701429 | Grampian NHS Board | Health | Upheld | 1 Aug 2018 |
| 201707293 | Spire View Housing Association Ltd | Local Government | Not Upheld | 1 Aug 2018 |
| 201706941 | A Medical Practice in the Tayside NHS Board area | Health | Withdrawn | 1 Aug 2018 |
| 201704247 | Lanarkshire NHS Board | Health | Upheld | 1 Aug 2018 |
| 201704052 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Aug 2018 |