Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201703141 | Scottish Ambulance Service | Health | Upheld | 1 Sep 2018 |
| 201701958 | Fife NHS Board | Health | Partly Upheld | 1 Sep 2018 |
| 201703481 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201705684 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2018 |
| 201706831 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2018 |
| 201707336 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201701240 | University of the West of Scotland | Education | Not Upheld | 1 Sep 2018 |
| 201700707 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201605709 | NHS National Services Scotland | Health | Partly Upheld | 1 Sep 2018 |
| 201800056 | A Medical Practice in the Highland NHS Boad area | Health | Not Upheld | 1 Sep 2018 |
| 201708396 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2018 |
| 201705817 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201708954 | A Dentist in the Grampian NHS Board area | Health | Upheld | 1 Sep 2018 |
| 201800460 | Eildon Housing Association Ltd | Local Government | Partly Upheld | 1 Sep 2018 |
| 201800038 | Lanarkshire NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201705433 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201703340 | Borders NHS Board | Health | Upheld | 1 Sep 2018 |
| 201706980 | Highland NHS Board | Health | Upheld | 1 Sep 2018 |
| 201705871 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201704575 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Sep 2018 |
| 201800348 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2018 |
| 201706364 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2018 |
| 201705013 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201703051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201704709 | Fife NHS Board | Health | Not Upheld | 1 Sep 2018 |