Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201705769 | Fife NHS Board | Health | Upheld | 1 Sep 2018 |
| 201704550 | University of Strathclyde | Education | Not Upheld | 1 Sep 2018 |
| 201705340 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Sep 2018 |
| 201705833 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2018 |
| 201705437 | Fife NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201800052 | Trust Housing Association Ltd | Local Government | Partly Upheld | 1 Sep 2018 |
| 201708061 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Sep 2018 |
| 201706972 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2018 |
| 201708738 | Fife NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201708551 | Tayside NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201706980 | Highland NHS Board | Health | Upheld | 1 Sep 2018 |
| 201703481 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201701694 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Aug 2018 |
| 201708346 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2018 |
| 201701220 | Fife Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201700941 | The Highland Council | Local Government | Upheld | 1 Aug 2018 |
| 201705473 | Aberdeen City Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201706577 | University of Edinburgh | Education | Upheld | 1 Aug 2018 |
| 201701484 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201706392 | Fife Council | Local Government | Upheld | 1 Aug 2018 |
| 201609303 | Aberdeen City Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201703997 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2018 |
| 201705319 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Aug 2018 |
| 201702309 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201708572 | Orkney NHS Board | Health | Not Upheld | 1 Aug 2018 |