Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202309997 | Grampian NHS Board | Health | Upheld | 1 Mar 2025 |
| 202310085 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2025 |
| 202304800 | Lothian NHS Board | Health | Upheld | 1 Mar 2025 |
| 202305722 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2025 |
| 202310446 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Mar 2025 |
| 202402369 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2025 |
| 202207008 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2025 |
| 202304348 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2025 |
| 202210585 | Forth Valley NHS Board | Health | Not Upheld | 1 Mar 2025 |
| 202209336 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2025 |
| 202302639 | A Medical Practice in the Fife NHS Board area | Health | Partly Upheld | 1 Mar 2025 |
| 202300133 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2025 |
| 202310183 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2025 |
| 202401558 | Aberdeen City Council | Local Government | Upheld | 1 Mar 2025 |
| 202307398 | Forth Valley NHS Board | Health | Upheld | 1 Mar 2025 |
| 202302720 | Forth Valley NHS Board | Health | Upheld | 1 Feb 2025 |
| 202210701 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Feb 2025 |
| 202302813 | Grampian NHS Board | Health | Upheld | 1 Feb 2025 |
| 202304652 | Tayside NHS Board | Health | Partly Upheld | 1 Feb 2025 |
| 202305621 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Health | Upheld | 1 Feb 2025 |
| 202203015 | Tayside NHS Board | Health | Partly Upheld | 1 Jan 2025 |
| 202302088 | A GP Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Jan 2025 |
| 202301105 | Forth Valley NHS Board | Health | Not Upheld | 1 Jan 2025 |
| 202303944 | A Dentist in the Grampian NHS Board area | Health | Upheld | 1 Jan 2025 |
| 202303181 | Forth Valley NHS Board | Health | Upheld | 1 Jan 2025 |