Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201507570 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2016 |
| 201507498 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508856 | An Optician in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508831 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201508769 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201507553 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2016 |
| 201507830 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201507589 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201508663 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508221 | Grampian NHS Board | Health | Upheld | 1 Jul 2016 |
| 201508160 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201504531 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201507752 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201508665 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2016 |
| 201500451 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507758 | Grampian NHS Board | Health | Upheld | 1 Jun 2016 |
| 201508900 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201500896 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2016 |
| 201507581 | Grampian NHS Board | Health | Upheld | 1 Jun 2016 |
| 201503032 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507595 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201407063 | Grampian NHS Board | Health | Not Upheld | 1 May 2016 |
| 201500611 | Grampian NHS Board | Health | Upheld | 1 May 2016 |
| 201504055 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201504192 | Grampian NHS Board | Health | Upheld | 1 May 2016 |