Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201800177 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2019 |
| 201800823 | A Medical Practice in the Borders NHS Board area | Health | Partly Upheld | 1 Jan 2019 |
| 201802160 | North Lanarkshire Council | Local Government | Upheld | 1 Jan 2019 |
| 201708065 | Lothian NHS Board | Health | Upheld | 1 Jan 2019 |
| 201801280 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2019 |
| 201803549 | Grampian NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201803366 | Grampian NHS Board | Health | Upheld | 1 Jan 2019 |
| 201801574 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201800888 | University of the West of Scotland | Education | Upheld | 1 Jan 2019 |
| 201806474 | A Dental Practice in the Greater Glasgow & Clyde NHS Board area | Health | Upheld | 1 Jan 2019 |
| 201802880 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Health | Upheld | 1 Jan 2019 |
| 201800782 | Scottish Borders Council | Local Government | Partly Upheld | 1 Jan 2019 |
| 201800508 | Highland NHS Board | Health | Upheld | 1 Jan 2019 |
| 201708677 | University of Edinburgh | Education | Upheld | 1 Jan 2019 |
| 201801143 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2019 |
| 201706330 | Grampian NHS Board | Health | Upheld | 1 Jan 2019 |
| 201800504 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201707895 | A Dentist in the Greater Glasgow & Clyde NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201800064 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2019 |
| 201800744 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jan 2019 |
| 201708286 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jan 2019 |
| 201706114 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201801819 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201706113 | Fife NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201801384 | University of Strathclyde | Education | Not Upheld | 1 Jan 2019 |