Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201800619 | Lothian NHS Board | Health | Upheld | 1 Feb 2019 |
| 201801256 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201800220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2019 |
| 201604366 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2019 |
| 201707213 | A Medical Practice in the Forth Valley NHS Board area | Health | Partly Upheld | 1 Feb 2019 |
| 201800216 | Tayside NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201801896 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201804347 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201707184 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201708293 | Office of the Scottish Charity Regulator | Scottish Government and Devolved Administration | Not Upheld | 1 Feb 2019 |
| 201801180 | The City of Edinburgh Council | Local Government | Upheld | 1 Feb 2019 |
| 201803006 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 Feb 2019 |
| 201801463 | Dundee Health and Social Care Partnership | Health and Social Care | Upheld | 1 Feb 2019 |
| 201803357 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2019 |
| 201801491 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Feb 2019 |
| 201800699 | Sanctuary (Scotland) Housing Association Ltd | Local Government | Upheld | 1 Feb 2019 |
| 201800091 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Feb 2019 |
| 201805241 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Feb 2019 |
| 201708266 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201709160 | University of Edinburgh | Education | Not Upheld | 1 Feb 2019 |
| 201801229 | Grampian NHS Board | Health | Upheld | 1 Feb 2019 |
| 201800971 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Feb 2019 |
| 201800170 | Lothian NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201802815 | Highland NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201708571 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 Feb 2019 |