Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201705868 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201705441 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201705783 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2019 |
| 201604366 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2019 |
| 201705291 | Grampian NHS Board | Health | Upheld | 1 Feb 2019 |
| 201706075 | Perth and Kinross Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Feb 2019 |
| 201707184 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201708293 | Office of the Scottish Charity Regulator | Scottish Government and Devolved Administration | Not Upheld | 1 Feb 2019 |
| 201801180 | The City of Edinburgh Council | Local Government | Upheld | 1 Feb 2019 |
| 201706000 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2019 |
| 201704696 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2019 |
| 201800216 | Tayside NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201800301 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2019 |
| 201804495 | Fife Council | Local Government | Not Upheld | 1 Feb 2019 |
| 201801896 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201804347 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201803006 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 Feb 2019 |
| 201801463 | Dundee Health and Social Care Partnership | Health and Social Care | Upheld | 1 Feb 2019 |
| 201707761 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2019 |
| 201803753 | Clear Business Water | Water | Partly Upheld | 1 Feb 2019 |
| 201804213 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201803357 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2019 |
| 201800699 | Sanctuary (Scotland) Housing Association Ltd | Local Government | Upheld | 1 Feb 2019 |
| 201805241 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Feb 2019 |
| 201707788 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Feb 2019 |