Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201709220 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2019 |
| 201806950 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 May 2019 |
| 201808175 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201803887 | Edinburgh Napier University | Education | Not Upheld | 1 May 2019 |
| 201707681 | Highland NHS Board | Health | Not Upheld | 1 May 2019 |
| 201706213 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 May 2019 |
| 201807573 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2019 |
| 201708023 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2019 |
| 201706201 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2019 |
| 201802883 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2019 |
| 201805548 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201707418 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2019 |
| 201803700 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201708601 | Highland NHS Board | Health | Not Upheld | 1 May 2019 |
| 201707713 | Inverclyde Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2019 |
| 201708376 | Highland NHS Board | Health | Upheld | 1 May 2019 |
| 201805122 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 May 2019 |
| 201805658 | Highland NHS Board | Health | Partly Upheld | 1 May 2019 |
| 201804616 | East Dunbartonshire Council | Local Government | Upheld | 1 May 2019 |
| 201800979 | Golden Jubilee National Hospital | Health | Not Upheld | 1 May 2019 |
| 201800410 | Aberdeen City Council | Local Government | Upheld | 1 May 2019 |
| 201805767 | Fife Council | Local Government | Not Upheld | 1 May 2019 |
| 201810639 | Scottish Water | Water | Upheld | 1 May 2019 |
| 201803770 | Midlothian Council | Local Government | Not Upheld | 1 May 2019 |
| 201804025 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 May 2019 |