Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201707376 | Fife NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201900126 | Fife NHS Board | Health | Upheld | 1 Sep 2019 |
| 201802036 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2019 |
| 201802926 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2019 |
| 201801842 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2019 |
| 201805593 | Angus Council | Local Government | Upheld | 1 Sep 2019 |
| 201705731 | South Lanarkshire Council | Local Government | Upheld | 1 Sep 2019 |
| 201800058 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2019 |
| 201807384 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Sep 2019 |
| 201804338 | Fife Council | Local Government | Not Upheld | 1 Sep 2019 |
| 201801313 | Stirling Council | Local Government | Partly Upheld | 1 Sep 2019 |
| 201704787 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Sep 2019 |
| 201803544 | Scottish Ambulance Service | Health | Not Upheld | 1 Sep 2019 |
| 201802716 | Fife Council | Local Government | Partly Upheld | 1 Sep 2019 |
| 201806416 | Scottish Water | Water | Partly Upheld | 1 Sep 2019 |
| 201809898 | Clackmannanshire Council | Local Government | Not Upheld | 1 Sep 2019 |
| 201809670 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2019 |
| 201801984 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201801685 | Fife NHS Board | Health | Upheld | 1 Sep 2019 |
| 201808955 | Borders NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201706467 | Glasgow City Council | Local Government | Upheld | 1 Sep 2019 |
| 201706006 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201808080 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201808621 | East Ayrshire Council | Local Government | Upheld | 1 Sep 2019 |
| 201804880 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |