Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201802977 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201806499 | Tayside NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201801864 | North Lanarkshire Council | Local Government | Upheld | 1 Sep 2019 |
| 201804640 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201810676 | Highland NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201807843 | Lanarkshire NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201801445 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Sep 2019 |
| 201807360 | Clear Business Water | Water | Resolved / Early Resolution | 1 Sep 2019 |
| 201808735 | Fife NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201808206 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Sep 2019 |
| 201804034 | Western Isles NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201708328 | Highland NHS Board | Health | Upheld | 1 Sep 2019 |
| 201809648 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201802737 | Tayside NHS Board | Health | Upheld | 1 Sep 2019 |
| 201807724 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201608588 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201802026 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2019 |
| 201806165 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2019 |
| 201809951 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2019 |
| 201808508 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Sep 2019 |
| 201805349 | Dumfries and Galloway Council | Local Government | Upheld | 1 Aug 2019 |
| 201804309 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2019 |
| 201807306 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201802910 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2019 |
| 201709237 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2019 |