Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201305950 | Scottish Prison Service | Prisons | Partly Upheld | 1 Aug 2015 |
| 201305621 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2015 |
| 201405121 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2015 |
| 201500074 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2015 |
| 201407699 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2015 |
| 201405741 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201401497 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2015 |
| 201400869 | Scottish Prison Service | Prisons | Other | 1 Jul 2015 |
| 201403927 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2015 |
| 201403898 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2015 |
| 201407446 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2015 |
| 201407060 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2015 |
| 201405742 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2015 |
| 201406516 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201405793 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2015 |
| 201407669 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2015 |
| 201406077 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201401646 | Tayside NHS Board | Health | Partly Upheld | 1 Jun 2015 |
| 201405772 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201406565 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2015 |
| 201400593 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jun 2015 |
| 201303547 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201404285 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |
| 201406469 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2015 |
| 201406410 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2015 |