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Lanarkshire NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201405741 Sector Health Category communication / staff attitude / dignity / confidentiality Decided 01 July 2015

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Patient dignity and privacy Staff policy awareness

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Summary

Mr C complained that his prison health centre revealed information about his health to Scottish Prison Service (SPS) staff. Mr C also complained about the board's response to his complaint.

We looked at the board's investigation, and at an SPS investigation that was carried out in partnership with the board. The investigations concluded that no member of board staff was involved in revealing information about Mr C and, in the absence of any evidence to the contrary, it was not possible to dispute this. We found that the board's investigation of, and response to, Mr C's complaint were reasonable in the circumstances. We did not uphold Mr C's complaints.

Related reading

View Decision Report 201405741 as a PDF (10.88 KB) Updated: March 13, 2018

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