Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201804499 | Tayside NHS Board | Health | Not Upheld | 1 Oct 2019 |
| 201807167 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2019 |
| 201810244 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2019 |
| 201804660 | Clackmannanshire Council | Local Government | Upheld | 1 Oct 2019 |
| 201800565 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2019 |
| 201700916 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2019 |
| 201810874 | Aberdeenshire Council | Local Government | Resolved / Early Resolution | 1 Oct 2019 |
| 201802170 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2019 |
| 201802138 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2019 |
| 201707502 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Oct 2019 |
| 201804986 | Borders NHS Board | Health | Upheld | 1 Oct 2019 |
| 201802724 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2019 |
| 201804250 | University of St Andrews | Education | Not Upheld | 1 Oct 2019 |
| 201804933 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Oct 2019 |
| 201809395 | Glasgow School of Art | Education | Partly Upheld | 1 Oct 2019 |
| 201801882 | Tayside NHS Board | Health | Upheld | 1 Oct 2019 |
| 201809064 | Tayside NHS Board | Health | Upheld | 1 Oct 2019 |
| 201809475 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Oct 2019 |
| 201808781 | Fife NHS Board | Health | Upheld | 1 Oct 2019 |
| 201808293 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2019 |
| 201700430 | University of Glasgow | Education | Upheld | 1 Oct 2019 |
| 201802902 | Lothian NHS Board | Health | Not Upheld | 1 Oct 2019 |
| 201704007 | Fife NHS Board | Health | Partly Upheld | 1 Oct 2019 |
| 201804105 | North Lanarkshire Council | Local Government | Not Upheld | 1 Oct 2019 |
| 201704209 | Fife NHS Board | Health | Upheld | 1 Oct 2019 |