Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201808781 | Fife NHS Board | Health | Upheld | 1 Oct 2019 |
| 201808293 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2019 |
| 201810874 | Aberdeenshire Council | Local Government | Resolved / Early Resolution | 1 Oct 2019 |
| 201700916 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2019 |
| 201800565 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2019 |
| 201804660 | Clackmannanshire Council | Local Government | Upheld | 1 Oct 2019 |
| 201810244 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2019 |
| 201807167 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2019 |
| 201809475 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Oct 2019 |
| 201809064 | Tayside NHS Board | Health | Upheld | 1 Oct 2019 |
| 201807384 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Sep 2019 |
| 201802716 | Fife Council | Local Government | Partly Upheld | 1 Sep 2019 |
| 201803544 | Scottish Ambulance Service | Health | Not Upheld | 1 Sep 2019 |
| 201704787 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Sep 2019 |
| 201804338 | Fife Council | Local Government | Not Upheld | 1 Sep 2019 |
| 201809223 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Sep 2019 |
| 201810329 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201809670 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2019 |
| 201806416 | Scottish Water | Water | Partly Upheld | 1 Sep 2019 |
| 201809898 | Clackmannanshire Council | Local Government | Not Upheld | 1 Sep 2019 |
| 201801842 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2019 |
| 201805593 | Angus Council | Local Government | Upheld | 1 Sep 2019 |
| 201808955 | Borders NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201808080 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201900126 | Fife NHS Board | Health | Upheld | 1 Sep 2019 |