Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201806552 | Forth Valley NHS Board | Health | Upheld | 1 Jun 2020 |
| 201809025 | Tayside NHS Board | Health | Upheld | 1 Jun 2020 |
| 201809026 | Fife NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201807322 | Fife NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201805164 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201811025 | Fife NHS Board | Health | Upheld | 1 Jun 2020 |
| 201900702 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2020 |
| 201807779 | Dumfries and Galloway Council | Local Government | Upheld | 1 Jun 2020 |
| 201809483 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201809148 | Inverclyde Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Jun 2020 |
| 201803891 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2020 |
| 201808795 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2020 |
| 201900771 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2020 |
| 201809429 | Renfrewshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2020 |
| 201809210 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201809363 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2020 |
| 201809849 | Highland NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201900588 | Bridgewater Housing Association Ltd | Local Government | Not Upheld | 1 Jun 2020 |
| 201810594 | Clear Business Water | Water | Upheld | 1 Jun 2020 |
| 201904131 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201810022 | Fife NHS Board | Health | Upheld | 1 Jun 2020 |
| 201807763 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2020 |
| 201809351 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jun 2020 |
| 201808698 | Midlothian Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201905688 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jun 2020 |