Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201806587 | Highland NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201805380 | An NHS Board | Health | Upheld | 1 Jun 2020 |
| 201806843 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201806731 | North Lanarkshire Council | Local Government | Upheld | 1 Jun 2020 |
| 201807203 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2020 |
| 201806418 | University of Glasgow | Education | Partly Upheld | 1 Jun 2020 |
| 201804862 | University of Strathclyde | Education | Not Upheld | 1 Jun 2020 |
| 201804811 | Tayside NHS Board | Health | Upheld | 1 Jun 2020 |
| 201900624 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201803965 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201806059 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2020 |
| 201807962 | Highland NHS Board | Health | Upheld | 1 Jun 2020 |
| 201800445 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2020 |
| 201808254 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Jun 2020 |
| 201803809 | Tayside NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201803620 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201803709 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201806670 | The Water Industry Commission for Scotland | Water | Upheld | 1 Mar 2020 |
| 201807008 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201809739 | Fife Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2020 |
| 201805373 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2020 |
| 201804579 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2020 |
| 201810588 | West Lothian Council | Local Government | Not Upheld | 1 Mar 2020 |
| 201902664 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |
| 201901747 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |