Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201808068 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2020 |
| 201808371 | Borders NHS Board | Health | Upheld | 1 Jun 2020 |
| 201808261 | South Ayrshire Council | Local Government | Partly Upheld | 1 Jun 2020 |
| 201807763 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2020 |
| 201805674 | Fife NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201806149 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201900883 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201903798 | Fife NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201809380 | Forth Valley NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201903195 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201807203 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2020 |
| 201808490 | South Lanarkshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201806552 | Forth Valley NHS Board | Health | Upheld | 1 Jun 2020 |
| 201809025 | Tayside NHS Board | Health | Upheld | 1 Jun 2020 |
| 201809026 | Fife NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201807322 | Fife NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201805164 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201811025 | Fife NHS Board | Health | Upheld | 1 Jun 2020 |
| 201900702 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2020 |
| 201807779 | Dumfries and Galloway Council | Local Government | Upheld | 1 Jun 2020 |
| 201805028 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jun 2020 |
| 201806585 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2020 |
| 201900588 | Bridgewater Housing Association Ltd | Local Government | Not Upheld | 1 Jun 2020 |
| 201803709 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201806705 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2020 |