Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201807763 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2020 |
| 201808152 | Business Stream | Water | Not Upheld | 1 Jun 2020 |
| 201808444 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2020 |
| 201808498 | Tayside NHS Board | Health | Upheld | 1 Jun 2020 |
| 201808272 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201808264 | Inverclyde Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2020 |
| 201808639 | Clear Business Water | Water | Not Upheld | 1 Jun 2020 |
| 201808099 | Borders NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201808024 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jun 2020 |
| 201806572 | Falkirk Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201807257 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2020 |
| 201801934 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2020 |
| 201900641 | West Lothian Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201808763 | Scottish Prison Service | Prisons | Withdrawn | 1 Jun 2020 |
| 201808261 | South Ayrshire Council | Local Government | Partly Upheld | 1 Jun 2020 |
| 201807786 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201808371 | Borders NHS Board | Health | Upheld | 1 Jun 2020 |
| 201900780 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jun 2020 |
| 201808068 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2020 |
| 201807436 | Fife NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201806705 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2020 |
| 201808321 | Glasgow City Council | Local Government | Upheld | 1 Jun 2020 |
| 201805670 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2020 |
| 201806585 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2020 |
| 201806149 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Jun 2020 |